Business Consultant (AI, Data & Digital Transformation)
Embrace Software Inc · India
- Hybrid
- Full-time
- $100,000 / year
- India
Job highlights
- Consult on AI, data, and digital transformation projects.
- Leverage AI and automation for business solutions.
- Implement enterprise software and transform processes.
- Analyze data and build advanced Excel models.
- Work remotely with diverse global teams.
About the role
About Us
Embrace Software is a fast-growing, founder-led company that acquires and grows mission-critical vertical-market software businesses across Industrial, Healthcare, Financial Services, and Education. Backed by $130M+ from tier-1 investors, we own companies serving Fortune 500s, governments, and hospitals across North America. The momentum is real: $130M raised, 0 to 450+ people in five years, an Inc. 5000 fastest-growing US company.
Job Description
This is a remote position.
Role Overview
We are seeking a Business Consultant with 3+ years of experience who can bridge business problems with technology, data, and AI-driven solutions. This role focuses on leveraging AI, data, and technology to solve business problems and drive transformation. By combining process consulting, system implementation, and AI enablement, you will work with internal teams and portfolio companies to implement scalable solutions and deploy intelligent workflows that enhance efficiency and decision-making. The ideal candidate is both analytical and tech-enabled, with hands-on exposure to Advanced Excel, AI tools, automation platforms, and system implementations.
Key Responsibilities
Business Analysis & Process Transformation
- Gather and document business requirements across Sales, Marketing, HR, and Operations.
- Map “as-is” and “to-be” processes and identify improvement opportunities.
- Assist in designing and implementing new processes post-acquisition.
- Evaluate process efficiency and recommend improvements using data and technology.
AI Enablement & Intelligent Automation
- Identify opportunities to leverage AI and Generative AI in business workflows.
- Design, build, and deploy agentic AI workflows and multi-step AI agents for end-to-end process automation.
- Develop and implement LLM-powered solutions (e.g., lead qualification, support automation, document processing, internal assistants).
- Design prompts, logic flows, and decision frameworks for AI-driven automation.
- Integrate AI solutions with business systems (CRM, ERP, Helpdesk, internal tools) using APIs and automation platforms.
- Collaborate with technical teams to ensure seamless deployment and scalability of AI solutions.
- Continuously monitor and optimize AI workflows for accuracy, performance, and business impact.
Software Implementation & Digital Transformation
- Assist in the implementation of enterprise tools (CRM, ERP, Helpdesk, HRMS).
- Evaluate and recommend software platforms aligned with business needs.
- Translate requirements into functional specifications.
- Support UAT, deployment, and adoption of systems.
- Implement tools to improve productivity and visibility across the business.
Data Analysis, Advanced Excel & Data Management
- Perform data analysis using Advanced Excel (Pivot Tables, XLOOKUP, Index-Match, dashboards, and basic data modeling).
- Analyze business data to identify trends, inefficiencies, and improvement opportunities.
- Build reports, dashboards, and KPIs to support data-driven decision-making.
- Support stakeholders with actionable, data-backed insights.
- Assist in data migration activities across systems, ensuring smooth transitions.
- Perform data cleansing, validation, and reconciliation to maintain data accuracy and integrity.
- Support system integrations via APIs and automation platforms to enable seamless data flow.
- Ensure consistency, accuracy, and reliability of data across tools and systems.
Post-Acquisition & Portfolio Enablement
- Assist in standardizing processes across portfolio companies.
- Support implementation of systems, reporting, and automation frameworks.
- Monitor and evaluate the effectiveness of implemented changes.
- Work closely with senior team members on transformation initiatives.
Stakeholder Collaboration & Documentation
- Work with founders, leadership, and cross-functional teams.
- Translate business problems into tech-enabled (including AI) solutions.
- Create documentation (BRDs, FRDs, SOPs, process maps).
- Communicate insights and recommendations effectively.
Requirements
- 3+ years of experience in Business Analysis, Consulting, Automation, or Digital Transformation.
- Strong hands-on experience in building agentic AI workflows.
- Experience working with LLMs (OpenAI, Claude, Gemini) and AI-driven use cases.
- Experience with workflow automation tools (Make, Zapier, Power Automate, UiPath, etc.).
- Strong proficiency in Advanced Excel (formulas, Pivot Tables, dashboards).
- Experience in software implementation (CRM, ERP, Helpdesk tools).
- Experience with data analysis, data cleansing, and migration.
- Understanding of APIs, integrations, and system connectivity.
- Strong analytical and problem-solving skills.
Preferred / Added Advantage
- Experience building multi-agent systems or autonomous workflows.
- Working knowledge of Python or JavaScript.
- Experience with tools like Zoho, Freshdesk, Zendesk, QBO, Microsoft Dynamics, SAP, and Jira.
- Experience in consulting or multi-company environments.
- Familiarity with Agile methodologies.
Core Skills
- Strong business + AI translation capability
- Hands-on problem solver and builder mindset
- Excellent stakeholder communication
- Structured analytical thinking
- Ability to work in fast-paced, ambiguous environments
Why Join Us
- Work directly on AI + automation-led transformation projects
- Exposure to multiple SaaS businesses across industries
- Opportunity to build real-world AI agents (not just theory)
- High ownership and a fast growth environment
Benefits
- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Experience collaborating with a diverse, global team within a remote work setting.
Key skills/competency
- Business Consultant
- AI Enablement
- Data Analysis
- Digital Transformation
- Process Improvement
- LLM
- Workflow Automation
- Software Implementation
- Stakeholder Communication
- Advanced Excel
Skills & topics
- Business Consultant
- AI
- Data Analysis
- Digital Transformation
- Process Improvement
- LLM
- Workflow Automation
- Software Implementation
- Consulting
- Remote
How to get hired
- Tailor your resume: Highlight AI, data, automation, and consulting experience relevant to Embrace Software Inc.
- Showcase AI/automation skills: Detail your experience with LLMs, workflow tools, and AI agent development.
- Quantify achievements: Use numbers to demonstrate the impact of your process improvements and implementations.
- Prepare for technical questions: Be ready to discuss AI use cases, data analysis, and software implementation strategies.
- Research company values: Understand Embrace Software's fast-paced, founder-led culture and growth mindset.
Technical preparation
Practice building AI workflows and LLM prompts.,Develop advanced Excel data analysis and modeling skills.,Familiarize with API integrations and automation platforms.,Study common CRM, ERP, and Helpdesk software.
Behavioral questions
Describe a complex business problem solved with technology.,How do you handle ambiguity and fast-paced environments?,Explain your approach to stakeholder communication.,Share an example of a process you improved.
Frequently asked questions
- What is the primary focus of the Business Consultant role at Embrace Software Inc.?
- The Business Consultant role at Embrace Software Inc. focuses on bridging business challenges with technology, data, and AI-driven solutions. You'll leverage AI and automation to transform business processes, implement software, and enhance decision-making within their portfolio companies.
- Is this a remote position at Embrace Software Inc.?
- Yes, this Business Consultant position at Embrace Software Inc. is a fully remote role, allowing you to work from anywhere.
- What type of AI experience is required for the Business Consultant role?
- The role requires hands-on experience in building agentic AI workflows and working with LLMs (like OpenAI, Claude, Gemini) for various AI-driven use cases. Experience with workflow automation tools is also essential.
- What are the core technical skills needed for this Business Consultant job?
- Key technical skills include strong proficiency in Advanced Excel (Pivot Tables, XLOOKUP, Index-Match, dashboards), experience with workflow automation tools (Make, Zapier, etc.), software implementation (CRM, ERP), data analysis, data cleansing, and understanding of APIs/integrations.
- What does 'agentic AI workflows' mean in the context of this Business Consultant role?
- Agentic AI workflows refer to AI systems designed to autonomously perform multi-step tasks or processes. For this role, it means building AI solutions that can take action, make decisions, and execute end-to-end business processes with minimal human intervention.
- How does Embrace Software Inc. utilize AI and data in its business model?
- Embrace Software Inc. leverages AI and data to drive transformation within its acquired vertical-market software businesses. This includes identifying AI opportunities, deploying LLM-powered solutions, automating workflows, and using data analytics to improve efficiency and decision-making across their portfolio.
- What kind of companies does Embrace Software Inc. acquire?
- Embrace Software Inc. acquires and grows mission-critical vertical-market software businesses across Industrial, Healthcare, Financial Services, and Education sectors. Their portfolio companies serve large organizations like Fortune 500s, governments, and hospitals.
- What is the career growth potential for a Business Consultant at Embrace Software Inc.?