Systems Engineer III
@ Elsevier

Chennai, Tamil Nadu, India
$120,000
On Site
Posted 25 days ago

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Job Details

Overview

The Systems Engineer III role at Elsevier is part of the EUC Enterprise Engineering team, responsible for delivering high-quality IT services to ensure efficient user performance. This role involves supporting enterprise technology solutions including system deployments, upgrades, administration, monitoring, and documentation.

Responsibilities

  • Assist Enterprise Engineering Leads to deliver the EUC roadmap.
  • Act as a point of escalation for complex technical issues and provide 3rd line support.
  • Host lunch-and-learn sessions, mentor peers, and drive a shift-left culture.
  • Deliver business-critical support ensuring SLA adherence.
  • Collaborate with squad and engineering leads on infrastructure projects.
  • Participate in on-call rotation for OCC/NOC escalations and after-hours support.
  • Interact with senior stakeholders to provide updates and technical input.

Requirements & Technical Skills

  • Strong understanding of enterprise infrastructure and cloud platforms (Azure, AWS, Active Directory).
  • Hands-on experience with DNS, DHCP, and infrastructure monitoring (SCOM).
  • Expertise in Windows Server with additional exposure to Mac and Linux.
  • Ability to identify automation opportunities and streamline processes.
  • Excellent communication and continuous improvement mindset.

Benefits & Work Culture

Elsevier promotes a healthy work-life balance with flexible working arrangements, comprehensive health benefits, various leave options, and other well-being initiatives. The company values trust, respect, collaboration, agility, and quality, ensuring a fair hiring process and a supportive work environment.

Key skills/competency

  • Enterprise Infrastructure
  • Cloud Platforms
  • Azure
  • AWS
  • Windows Server
  • Automation
  • DNS/DHCP
  • SCOM
  • Technical Support
  • Stakeholder Management
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How to Get Hired at Elsevier

🎯 Tips for Getting Hired

  • Customize your resume: Highlight cloud and automation skills.
  • Research Elsevier: Understand their products and team culture.
  • Showcase relevant projects: Focus on enterprise and cloud deployments.
  • Prepare case studies: Demonstrate problem solving and support experience.
  • Practice technical interviews: Review Windows Server and network protocols.

📝 Interview Preparation Advice

Technical Preparation

Review enterprise infrastructure fundamentals.
Practice cloud platform configurations.
Brush up on Windows Server management.
Study DNS, DHCP, and SCOM monitoring.

Behavioral Questions

Describe teamwork in high-pressure situations.
Explain your mentoring experience.
Detail a time you streamlined a process.
Discuss handling complex escalations.

Frequently Asked Questions