Systems Engineer III @ Elsevier
placeChennai, Tamil Nadu, India
attach_money $120,000
businessOn Site
scheduleFull Time
Posted 2 days ago
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Email Hiring Manager
******* @elsevier.com
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Job Details
Overview
The Systems Engineer III role at Elsevier is part of the EUC Enterprise Engineering team, responsible for delivering high-quality IT services to ensure efficient user performance. This role involves supporting enterprise technology solutions including system deployments, upgrades, administration, monitoring, and documentation.
Responsibilities
- Assist Enterprise Engineering Leads to deliver the EUC roadmap.
- Act as a point of escalation for complex technical issues and provide 3rd line support.
- Host lunch-and-learn sessions, mentor peers, and drive a shift-left culture.
- Deliver business-critical support ensuring SLA adherence.
- Collaborate with squad and engineering leads on infrastructure projects.
- Participate in on-call rotation for OCC/NOC escalations and after-hours support.
- Interact with senior stakeholders to provide updates and technical input.
Requirements & Technical Skills
- Strong understanding of enterprise infrastructure and cloud platforms (Azure, AWS, Active Directory).
- Hands-on experience with DNS, DHCP, and infrastructure monitoring (SCOM).
- Expertise in Windows Server with additional exposure to Mac and Linux.
- Ability to identify automation opportunities and streamline processes.
- Excellent communication and continuous improvement mindset.
Benefits & Work Culture
Elsevier promotes a healthy work-life balance with flexible working arrangements, comprehensive health benefits, various leave options, and other well-being initiatives. The company values trust, respect, collaboration, agility, and quality, ensuring a fair hiring process and a supportive work environment.
Key skills/competency
- Enterprise Infrastructure
- Cloud Platforms
- Azure
- AWS
- Windows Server
- Automation
- DNS/DHCP
- SCOM
- Technical Support
- Stakeholder Management
How to Get Hired at Elsevier
🎯 Tips for Getting Hired
- Customize your resume: Highlight cloud and automation skills.
- Research Elsevier: Understand their products and team culture.
- Showcase relevant projects: Focus on enterprise and cloud deployments.
- Prepare case studies: Demonstrate problem solving and support experience.
- Practice technical interviews: Review Windows Server and network protocols.
📝 Interview Preparation Advice
Technical Preparation
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Review enterprise infrastructure fundamentals.
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Practice cloud platform configurations.
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Brush up on Windows Server management.
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Study DNS, DHCP, and SCOM monitoring.
Behavioral Questions
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Describe teamwork in high-pressure situations.
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Explain your mentoring experience.
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Detail a time you streamlined a process.
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Discuss handling complex escalations.
Frequently Asked Questions
What technical experience is essential for Systems Engineer III at Elsevier?
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How does Elsevier support continuous learning for Systems Engineer III?
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What is the role of escalation in the Systems Engineer III position at Elsevier?
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How important is stakeholder interaction in this Systems Engineer III role?
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What work-life benefits does Elsevier offer to Systems Engineer III?
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