Maintenance Assistant (Path to Supervisor)

Elmwood Spa · Toronto, ON

On site
Full-time
CA$60,000 / year
Toronto, ON

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Job highlights

Support maintenance and repairs across four Toronto outlets.
Hands-on role building foundation for supervisor responsibilities.
Requires strong knowledge of building systems and repairs.
Flexible schedule with on-call rotation for urgent issues.
Ideal for experienced maintenance professional seeking growth.

About the role

Maintenance Assistant (Path to Maintenance Supervisor)

For over 40 years, Elmwood Spa and Elmspa have been the leading destination for a relaxing and pampering experience. We have evolved throughout the years while keeping our historic façade that many know and love. We are a destination for celebration, relaxation, and an urban escape for all. We are proud of our rich heritage as Toronto’s Leading Day Spa.

Why Join Us

Join one of Toronto’s most recognized hospitality and wellness destinations. You’ll help keep our landmark buildings safe, guest-ready, and running smoothly within a team that values craftsmanship and collaboration.

About The Role

Elmwood Spa is hiring a Maintenance Assistant to support hands-on repairs and preventive maintenance across four downtown outlets, primarily located in the same building, with occasional support at elmspa.

This role begins as a hands-on Maintenance Assistant, focused on building a strong foundation across all maintenance functions. Demonstrated proficiency, consistency, and ownership of the role are essential before any consideration for increased responsibilities. As part of this, the ability to fully perform and understand all aspects of the role is critical, as leading a team requires a strong hands-on understanding of the work. Any future progression will depend on performance and business requirements.

A driver’s license and a clean driver abstract are required at hire.

Key Responsibilities

Perform general cleaning, repair, and maintenance of the building’s interior and exterior.
Complete patching, painting, and ceiling tile repairs.
Carry out flooring repairs (carpet tiles, ceramic tiles, etc.)
Repair millwork (lockers, paneling, partitions, desks)
Troubleshoot spa equipment.
Perform routine pool maintenance, including water testing, chemical balancing, and equipment checks.
Perform minor plumbing (fixture and cartridge replacement, water fountains, drain clearing)
Repair or replace doors, locks and bulbs.
Have a general understanding of WHMIS, Fire and Building Code regulations and other health and safety rules and regulations.
Ensure that the preventative maintenance program is followed and properly documented through good workmanship, aesthetic considerations, replacement or repair, always assuring everything is in top condition and working effectively and efficiently.
Respond in a timely manner to Landport (work order program) requests and take corrective action. Plan and ensure each are completed according to urgency and efficacy.
Respond to e-mails in a timely manner during shift and off hours.
Maintain a stock of cleaning supplies and advise the reporting manager when supplies are low.
Answer Phone and Respond to after-hours calls. Attend site and resolve issues as required, provide the reporting manager with update once completed.

What You Bring

A minimum of 3 years’ maintenance experience.
A minimum 1 year of supervisory experience.
Valid driver’s license to respond to after hours and/or to retrieve materials or tools as necessary.
Must have general knowledge of mechanical workings electrical panels, water supply, pump rooms, heating, air systems, hot water heating, refrigeration etc.
Full-time (40 hours/week) with an on-call rotation for urgent after-hours issues.
Able to complete a background check.
Must carry a cell phone always to answer emergency calls and respond to the reporting manager for general inquiries.
Certified Pool Operator (CPO) certification is an asset.
Hands-on, safety-minded, and quality-focused; comfortable working in a busy hospitality environment where appearance and guest experience matter.
Ability to work on a flexible schedule: days, evenings and weekends.
Trade/facilities training is a plus.
Familiarity with an HRIS (Human Resources Information System) is an asset.
Ability to Work within a building where the oils are infused into the air (to stimulate senses pertaining to a delightful spa experience).

Elmwood Spa & elmspa are equal opportunity employers. Only candidates selected for an interview will be contacted.

Elmwood Spa and Elmspa recruits and selects the best-qualified candidates in accordance with our equal opportunity employment approach. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Key skills/competency

Maintenance
Repair
Plumbing
Electrical
Painting
Facilities Management
Supervisory Skills
Preventive Maintenance
Hospitality
WHMIS

Skills & topics

Maintenance Assistant
Facilities Management
Building Maintenance
Preventive Maintenance
Repairs
Plumbing
Electrical
Hospitality
Toronto Jobs
Supervisory Path

How to get hired

Tailor your resume: Highlight 3+ years of maintenance and 1+ year of supervisory experience, emphasizing relevant skills like plumbing, electrical, and WHMIS.
Showcase your driving record: Explicitly mention your valid driver's license and clean abstract, as required for after-hours response and material retrieval.
Emphasize practical knowledge: Detail your understanding of mechanical workings, electrical panels, water supply, and HVAC systems.
Highlight hospitality fit: Stress your hands-on, safety-minded, quality-focused approach and comfort in a busy, guest-focused environment.
Prepare for the interview: Be ready to discuss your experience with preventive maintenance programs and troubleshooting spa equipment.

Technical preparation

Review common building repair techniques.,Study pool maintenance and water balancing.,Familiarize with WHMIS and safety regulations.,Understand basic HVAC and plumbing systems.

Behavioral questions

Describe a challenging repair you solved.,How do you prioritize maintenance requests?,How do you handle after-hours emergencies?,How do you ensure quality in your work?

Frequently asked questions

What are the primary responsibilities for the Maintenance Assistant at Elmwood Spa?: The Maintenance Assistant at Elmwood Spa is responsible for general cleaning, repairs, and preventive maintenance of the building's interior and exterior. This includes tasks like patching, painting, flooring repairs, millwork repair, troubleshooting spa equipment, pool maintenance, minor plumbing, and ensuring all systems are in top condition. The role also involves responding to work orders and urgent issues.
What qualifications are essential for the Maintenance Assistant role at Elmwood Spa?: Essential qualifications include a minimum of 3 years of maintenance experience and 1 year of supervisory experience. A valid driver's license with a clean abstract is required, along with general knowledge of mechanical, electrical, water supply, HVAC, and refrigeration systems. Candidates must also be able to complete a background check and have a cell phone for on-call duties.
Is there an opportunity for career advancement within the Maintenance Assistant position at Elmwood Spa?: Yes, this role is specifically described as a 'Path to Supervisor.' While it begins as a hands-on Maintenance Assistant role, demonstrated proficiency and ownership can lead to increased responsibilities and progression towards a Maintenance Supervisor position, dependent on performance and business needs.
What kind of work environment can I expect at Elmwood Spa as a Maintenance Assistant?: You can expect a busy hospitality environment where appearance and guest experience are paramount. Elmwood Spa is a well-established, historic landmark in Toronto, known for its relaxing and pampering experiences. The role involves working within a building where specific scents are infused, contributing to the spa's sensory atmosphere.
What is the schedule like for the Maintenance Assistant at Elmwood Spa?: The position is full-time, 40 hours per week. It includes an on-call rotation for urgent after-hours issues, and candidates must be able to work a flexible schedule, including days, evenings, and weekends, to accommodate business needs and urgent situations.
Does Elmwood Spa offer accommodations for candidates with disabilities during the hiring process?: Yes, Elmwood Spa and Elmspa are committed to equal opportunity employment and welcome applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

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