Senior Cloud Engineer
@ Ellucian

Hybrid
$140,000
Hybrid
Full Time
Posted 23 days ago

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Job Details

About Ellucian

Ellucian is a global market leader in education technology, powering innovation for higher education. Serving over 20 million students worldwide through a robust AI-powered platform and best-in-class SaaS solutions, Ellucian empowers institutions to achieve better outcomes.

Values Rooted in Purpose

We lead with purpose, innovate with courage, and grow with determination. Our people, our greatest strength, drive our shared vision of transforming higher education.

About The Opportunity

As a Senior Cloud Engineer on the ERP Production Operations team, you will modernize Ellucian’s applications for a true SaaS experience. You will support daily operations for large-scale SaaS Student Information Systems (SIS) platforms and work closely with Cloud and R&D teams to boost operational efficiency, automate processes, and enhance monitoring.

Where You Will Make an Impact

  • Support advanced system administration for cloud-based environments.
  • Monitor infrastructure performance against strict SLAs.
  • Create automation scripts and Infrastructure as Code (IaC) for efficiency.
  • Design self-healing and auto-recovery solutions for improved uptime.
  • Engage in on-call rotations and execute root cause analyses for incidents.
  • Collaborate with Cloud, DevOps, and Application teams for seamless deployments.
  • Enhance observability with monitoring and alerting tool development.
  • Document operational procedures and mentor junior engineers.
  • Debug issues in both development and production environments.
  • Leverage AI tools to boost productivity and problem-solving.

What You Will Bring

  • 8+ years of experience in cloud infrastructure, system administration, or DevOps.
  • Hands-on experience with AWS, Azure, or Google Cloud.
  • Expertise in IaC tools such as Terraform, CloudFormation, or Ansible.
  • Proficiency in scripting languages like Python, Bash, or PowerShell.
  • Understanding of CI/CD tools including Jenkins, GitHub Actions, or GitLab CI.
  • Familiarity with REST APIs, SQL/NoSQL databases, and modern architectures.
  • Solid knowledge of monitoring tools such as Datadog and CloudWatch.
  • Strong troubleshooting, documentation, and organizational skills.
  • A passion for automation, continuous improvement, and operational excellence.
  • Experience in mentoring and a curiosity for AI-driven innovations.

Key Skills/Competency

  • Cloud Infrastructure
  • Automation
  • DevOps
  • System Administration
  • IaC
  • Monitoring
  • SaaS
  • Scripting
  • Security
  • AI Tools
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How to Get Hired at Ellucian

🎯 Tips for Getting Hired

  • Customize your resume: Highlight cloud, DevOps, and automation skills.
  • Research Ellucian: Understand their SaaS and education solutions.
  • Prepare technical samples: Showcase relevant projects and scripts.
  • Practice interview insights: Focus on cloud, automation, and problem-solving.

📝 Interview Preparation Advice

Technical Preparation

Review cloud architecture fundamentals.
Practice IaC tools and automation scripting.
Familiarize with monitoring and logging tools.
Test debugging in both Linux and Windows.

Behavioral Questions

Discuss teamwork in high-pressure situations.
Share times you solved complex problems.
Explain handling on-call incident responsibilities.
Describe mentoring junior engineers effectively.

Frequently Asked Questions