Team Leader- Homeless Services
Eliot Community Human Services · Quincy
- On site
- Quincy
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Subject: Interested in the Team Leader- Homeless Services role at Eliot Community Human Services
Hi Jamie — I came across the Team Leader- Homeless Services opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Eliot Community Human Services stood out because…
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About the role
Join Eliot – A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s Homeless Services Division is seeking a dedicated Team Lead to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. The ideal candidate will have prior experience working in the community while leading a team in addition to demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices.
Responsibilities:
- Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.
- Provide overall clinical supervision, guidance and oversight of service delivery of the team supporting developing interventions and supervision of team members.
- Provide direct supervision to all staff both in the office and in the field. Teach and model clinical interventions, strength based strategies and ensure services are culturally competent.
- Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.
- Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.
- Provide consultation and training on topics related to mental health and co-occurring disorders for shelter staff, community service providers and other community linkages as needed.
Qualifications:
- Requires a clinical license: LCSW, LICSW, or LMHC
- At least two years of experience in the field, one of which must be supervisory.
- Demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices.
- Must possess good leadership skills and the ability to provide clinical guidance and support to employees.
- Experience supporting relationships with persons with severe and persistent mental illnesses and respecting their preferences for treatment.
- Must have a valid Massachusetts drivers license to provide flexible community based services
Schedule: Monday-Friday, 9am-5pm
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.
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