Forward Deployed Engineer

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model, and today, we serve millions of users and thousands of businesses, from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors include prominent names like Andreessen Horowitz, ICONIQ Growth, and Sequoia. We've raised $781M in funding and our last valuation was $11B – multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents: Enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative: Empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI: Gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw.

What we offer

• Learning & development: Annual discretionary stipend towards professional development.
• Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: We bring the entire company together at a new location every year.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.

This role is remote, so it can be executed globally.

About The Role

You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact.

Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible.

What You Will Do:

• Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
• Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies.
• Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers.

Requirements

• Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity.
• Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration.
• Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions.

Key skills/competency

• Python
• Software Architecture
• API Integration
• Customer Engagement
• Problem Solving
• Technical Communication
• Solution Design
• End-to-End Execution
• AI Technologies
• Strategic Partnerships