Enterprise Solutions Engineer - Spain
ElevenLabs · Spain
This listing has closed — view similar roles below.
- Hybrid
- Full-time
- $120,000 / year
- Spain
Job highlights
- Scale technical solutions for enterprise customers.
- Collaborate with sales and technical customer contacts.
- Architect bespoke solutions and provide technical support.
- Develop technical resources and self-service tools.
- Identify productization opportunities for integration patterns.
About the role
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We Have Expanded From Voice Into Three Main Platforms ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote but the successful candidate should be based in Spain.About The Role
As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, You Can Expect To- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate our product's value proposition.
- Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!
Requirements
We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:- Are passionate about AI, technology and ElevenLabs products.
- Enjoy working directly with customers, iterating on solutions and providing tailored support
- Have a talent for identifying patterns that can be standardized and scaled.
- Have strong empathy for customers, sales and product teams.
- Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
- Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
Key skills/competency
- Solutions Engineering
- AI and Technology
- Customer Support
- Technical Demonstrations
- Technical Enablement
- Python Development
- Software Architecture
- Integration Patterns
- Enterprise Solutions
- Sales Process Collaboration
Skills & topics
- Enterprise Solutions Engineer
- AI
- Voice AI
- Python
- Software Architecture
- Integration
- Customer Solutions
- Technical Sales
- Developer Relations
- Cloud Solutions
How to get hired
- Tailor your resume: Highlight AI, Python, and customer-facing technical experience relevant to enterprise solutions engineering.
- Showcase technical skills: Emphasize your Python proficiency, software architecture understanding, and experience with integration patterns in your application.
- Demonstrate customer empathy: Illustrate instances where you've successfully worked with customers, identified patterns, and scaled solutions.
- Prepare for technical discussions: Be ready to discuss how you'd architect integrations and present technical value propositions for ElevenLabs' AI voice platform.
- Express passion for AI: Convey your enthusiasm for AI technology and ElevenLabs' specific products during the interview process.
Technical preparation
Master Python for software development and integrations.,Study software architecture and common integration patterns.,Practice crafting technical demonstrations and value propositions.,Familiarize yourself with ElevenLabs' AI voice platform.
Behavioral questions
Describe a complex customer technical problem you solved.,How do you identify patterns for standardization and scaling?,How do you collaborate with sales and product teams?,How do you adapt technical communication for different audiences?
Frequently asked questions
- What is the work arrangement for the Enterprise Solutions Engineer role at ElevenLabs?
- The Enterprise Solutions Engineer role at ElevenLabs is remote, with the expectation that the successful candidate will be based in Spain. This allows for flexibility while ensuring a strong presence within a key market.
- What technical skills are most important for the Enterprise Solutions Engineer position at ElevenLabs?
- Proficiency in Python, including a deep understanding of software development, software architecture, and common integration patterns, is crucial. Experience working with customers on technical problems and architecting integrations is also highly valued for this role at ElevenLabs.
- How does ElevenLabs foster innovation and employee growth for its Enterprise Solutions Engineers?
- ElevenLabs fosters innovation through a high-velocity, AI-first culture with lean, autonomous teams. For growth, they offer opportunities to drive impact beyond immediate responsibilities, an annual stipend for professional development, and social travel opportunities to connect with colleagues.
- What is the funding and valuation of ElevenLabs, and how does this impact the Enterprise Solutions Engineer role?
- ElevenLabs has raised $781M with a last valuation of $11B, backed by prominent investors. This significant backing suggests a company with strong growth potential and the resources to support ambitious projects, offering a stable and exciting environment for an Enterprise Solutions Engineer.
- Can I apply for the Enterprise Solutions Engineer role at ElevenLabs if my customer experience is from student clubs or side projects?
- Yes, ElevenLabs is open to candidates whose customer experience comes from student clubs or side projects, provided you are genuinely interested in working closely with customers in a technical capacity. Your passion and potential are key.
- What are the main product platforms at ElevenLabs that an Enterprise Solutions Engineer would work with?
- An Enterprise Solutions Engineer at ElevenLabs would primarily work with ElevenAgents for customer experience solutions, ElevenCreative for content generation, and ElevenAPI to provide developers access to their AI audio foundational models.