Virtual Administrative Assistant
Elevate Teams
Job Overview
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Job Description
About the Role: Virtual Administrative Assistant
Join Elevate Teams as a Virtual Administrative Assistant, a proactive, organized, and people-oriented professional. In this fully remote role, you will be instrumental in supporting U.S. insurance agencies by managing key administrative and client service tasks, ensuring their daily operations run smoothly and efficiently.
You'll enjoy the comfort of working from home with a stable, long-term Monday to Friday schedule. Elevate Teams is committed to your growth, offering guaranteed annual raises, great benefits including PTO, wellness perks, performance bonuses, and a medical stipend after 6 months.
What You’ll Do
- Manage inbound and outbound calls in a front-desk style setting, ensuring professional communication.
- Efficiently handle inboxes, calendars, and schedules with meticulous attention to detail.
- Prepare and manage important documents, reports, and CRM updates accurately.
- Communicate confidently and professionally across various channels including phone, email, and chat.
Why You’ll Love Working With Us
- Fully Remote: Work from the comfort of your home, eliminating commute times.
- Stable, Long-Term Role: Enjoy consistent Monday to Friday hours.
- Growth & Raises: Benefit from a guaranteed $1/hr annual increase.
- Salary: Earn $4 USD per hour ($640/month).
- Great Benefits: Includes PTO, wellness perks, performance bonuses, and a medical stipend after 6 months.
What We’re Looking For
- Fluent English (C1/C2) along with Spanish or Portuguese proficiency.
- 2+ years of experience in administrative or customer service roles.
- An executive mindset: highly organized, proactive, and solution-oriented.
- Strong proficiency in Microsoft Office, CRMs, and the ability to multitask across various platforms.
- A reliable home office setup, including stable internet and good technology.
- A laptop/desktop with Windows 11+ and more than 7GB usable RAM, equipped with an Intel Core 8th Generation/Ryzen 3 2nd-gen processor or higher.
Important: Only resumes in English will be considered.
Key skills/competency
- Administrative Support
- Client Service
- Calendar Management
- Email Management
- CRM Software
- Microsoft Office
- Multitasking
- Proactive Problem Solving
- Communication Skills
- Organizational Skills
How to Get Hired at Elevate Teams
- Research Elevate Teams' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume for administrative roles: Highlight experience with CRM, scheduling, and client communication.
- Showcase multilingual skills: Emphasize fluent English (C1/C2) plus Spanish or Portuguese proficiency.
- Prepare for remote work discussions: Be ready to detail your reliable home office setup and technical capabilities.
- Practice behavioral interview questions: Focus on organization, proactivity, and problem-solving in customer service scenarios.
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