6 days ago
Casino Operations Manager
Elevate Recruitment
Hybrid
Contractor
$90,000
Hybrid
Job Overview
Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$90,000
LocationHybrid
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Job Description
Job Summary
Join our customer's team as a Casino Operations Manager – AI Trainer, using your hands-on expertise in casino operations to train next-generation AI systems. In this remote role, you will translate real-world casino knowledge into actionable insights, ensuring AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.
Key Responsibilities
- Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
- Translate real-world gambling scenarios into datasets for machine learning models.
- Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
- Document casino processes such as payout procedures, betting limits, security measures, and table management.
- Develop scenario-based training materials for AI systems in gambling management.
- Collaborate with technical teams to optimize AI performance based on operational insights.
- Promote responsible gaming and ethical AI usage in all processes.
Required Skills and Qualifications
- Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
- Exceptional verbal and written communication skills with high attention to detail.
- Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
- Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
- Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
- Analytical mindset with the ability to document and explain processes clearly.
- Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.
Preferred Qualifications
- Prior experience working with AI, machine learning models, or data annotation tools.
- Background in coaching, mentoring, or training within a casino setting.
- Knowledge of gaming compliance regulations and responsible gaming programs.
Key skills/competency
- Casino Operations
- AI Training
- Machine Learning
- Regulatory Compliance
- Responsible Gaming
- Customer Conflict Resolution
- Security Protocols
- Data Annotation
- Staff Management
- Workflow Coordination
How to Get Hired at Elevate Recruitment
- Research Elevate Recruitment's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight casino operations, AI training, and regulatory compliance experience for the Casino Operations Manager role.
- Showcase AI/ML aptitude: Emphasize any experience with data annotation or machine learning models in your application.
- Prepare for scenario-based questions: Practice discussing customer conflict resolution and ethical AI usage in gambling contexts.
- Demonstrate remote work readiness: Be ready to discuss your ability to work independently and collaborate effectively virtually.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What does a Casino Operations Manager (AI Trainer) at Elevate Recruitment do?
02What key skills are essential for this remote Casino Operations Manager role?
03How does this Casino Operations Manager role contribute to AI development in gambling?
04What is the engagement type for this Casino Operations Manager position at Elevate Recruitment?
05What kind of prior AI experience is preferred for this Casino Operations Manager role?
06How does Elevate Recruitment emphasize responsible gaming in AI operations?
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