4 days ago

Casino Operations Manager

Elevate Recruitment

Hybrid
Contractor
$72,800
Hybrid

Job Overview

Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$72,800
LocationHybrid

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Job Description

Casino Operations Manager

Join our customer’s team as a Casino Operations Manager – AI Trainer, using your hands-on expertise in casino operations to train next-generation AI systems. In this remote role, you will translate real-world casino knowledge into actionable insights, ensuring AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.

Key Responsibilities

  • Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
  • Translate real-world gambling scenarios into datasets for machine learning models.
  • Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
  • Document casino processes such as payout procedures, betting limits, security measures, and table management.
  • Develop scenario-based training materials for AI systems in gambling management.
  • Collaborate with technical teams to optimize AI performance based on operational insights.
  • Promote responsible gaming and ethical AI usage in all processes.

Required Skills and Qualifications

  • Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
  • Exceptional verbal and written communication skills with high attention to detail.
  • Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
  • Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
  • Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
  • Analytical mindset with the ability to document and explain processes clearly.
  • Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.

Preferred Qualifications

  • Prior experience working with AI, machine learning models, or data annotation tools.
  • Background in coaching, mentoring, or training within a casino setting.
  • Knowledge of gaming compliance regulations and responsible gaming programs.

Key skills/competency

  • Casino operations
  • AI training
  • Gaming protocols
  • Regulatory compliance
  • Responsible gaming
  • Machine learning
  • Data annotation
  • Customer conflict resolution
  • Security measures
  • Staff management

Tags:

Casino Operations Manager
Casino operations
AI training
Gaming protocols
Regulatory compliance
Responsible gaming
Machine learning
Data annotation
Customer interaction
Security
Staff management
AI
Machine learning
Data annotation
Natural language processing
Data analysis
Automation

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How to Get Hired at Elevate Recruitment

  • Research Elevate Recruitment's client focus: Understand the types of companies they recruit for, especially in AI and gaming.
  • Tailor your resume for AI training: Highlight your casino operations expertise alongside any experience with AI, data annotation, or process documentation.
  • Prepare for scenario-based interviews: Be ready to discuss specific examples of managing casino operations, resolving conflicts, and ensuring compliance.
  • Emphasize remote work capabilities: Showcase your self-motivation, organizational skills, and experience collaborating effectively in a remote setting.
  • Showcase your leadership and analytical skills: Provide examples of staff management, workflow coordination, and analytical problem-solving in a casino environment.

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