4 days ago

Casino Operations Manager

Elevate Recruitment

Hybrid
Contractor
$80,000
Hybrid

Job Overview

Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$80,000
LocationHybrid

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Job Description

Casino Operations Manager (Remote)

Join our customer’s team as a Casino Operations Manager – AI Trainer, using your hands-on expertise in casino operations to train next-generation AI systems. In this remote role, you will translate real-world casino knowledge into actionable insights, ensuring AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.

Key Responsibilities

  • Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
  • Translate real-world gambling scenarios into datasets for machine learning models.
  • Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
  • Document casino processes such as payout procedures, betting limits, security measures, and table management.
  • Develop scenario-based training materials for AI systems in gambling management.
  • Collaborate with technical teams to optimize AI performance based on operational insights.
  • Promote responsible gaming and ethical AI usage in all processes.

Required Skills and Qualifications

  • Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
  • Exceptional verbal and written communication skills with high attention to detail.
  • Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
  • Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
  • Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
  • Analytical mindset with the ability to document and explain processes clearly.
  • Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.

Preferred Qualifications

  • Prior experience working with AI, machine learning models, or data annotation tools.
  • Background in coaching, mentoring, or training within a casino setting.
  • Knowledge of gaming compliance regulations and responsible gaming programs.

Key skills/competency

  • Casino Operations
  • AI Training
  • Gambling Management
  • Regulatory Compliance
  • Responsible Gaming
  • Data Annotation
  • Machine Learning Feedback
  • Problem-Solving
  • Process Documentation
  • Customer Interaction

Tags:

Casino Operations Manager
Casino Operations
Gambling Management
Regulatory Compliance
Responsible Gaming
Process Documentation
Customer Interaction
Problem-Solving
Leadership
Staff Management
Workflow Coordination
AI Training
Machine Learning
Data Annotation
AI Systems
Data Models
AI Feedback
Ethical AI
Automated Systems
Analytics
Software Training

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How to Get Hired at Elevate Recruitment

  • Research Elevate Recruitment's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their recruitment approach and the clients they serve.
  • Tailor your resume for AI training roles: Customize your resume to highlight experience in casino operations, management, and any background with AI, machine learning, or data annotation. Emphasize transferable skills like process documentation and analytical thinking.
  • Showcase problem-solving and leadership: Prepare examples demonstrating your ability to resolve conflicts, detect anomalies, manage staff, and coordinate workflows within a casino environment, as these are critical for the Casino Operations Manager role.
  • Emphasize remote work adaptability: Given this is a remote position, highlight your self-motivation, strong communication skills, and proven ability to work effectively and collaboratively in a distributed team setting.
  • Prepare for AI and gaming compliance questions: Anticipate questions about your understanding of gaming compliance regulations, responsible gaming, and how you would apply your casino knowledge to training advanced AI systems.

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