5 days ago

Casino Operations Manager

Elevate Recruitment

Hybrid
Contractor
$90,000
Hybrid

Job Overview

Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$90,000
LocationHybrid

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Job Description

Job Summary

Join Elevate Recruitment's customer's team as a Casino Operations Manager – AI Trainer. This remote role leverages your hands-on expertise in casino operations to train next-generation AI systems, translating real-world knowledge into actionable insights. You will ensure AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.

Key Responsibilities

  • Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
  • Translate real-world gambling scenarios into datasets for machine learning models.
  • Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
  • Document casino processes such as payout procedures, betting limits, security measures, and table management.
  • Develop scenario-based training materials for AI systems in gambling management.
  • Collaborate with technical teams to optimize AI performance based on operational insights.
  • Promote responsible gaming and ethical AI usage in all processes.

Required Skills and Qualifications

  • Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
  • Exceptional verbal and written communication skills with high attention to detail.
  • Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
  • Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
  • Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
  • Analytical mindset with the ability to document and explain processes clearly.
  • Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.

Preferred Qualifications

  • Prior experience working with AI, machine learning models, or data annotation tools.
  • Background in coaching, mentoring, or training within a casino setting.
  • Knowledge of gaming compliance regulations and responsible gaming programs.

Key skills/competency

  • Casino Operations
  • AI Training
  • Gambling Management
  • Regulatory Compliance
  • Machine Learning Datasets
  • Responsible Gaming
  • Customer Interaction
  • Problem Solving
  • Staff Management
  • Data Annotation

Tags:

Casino Operations Manager
Casino operations
Gambling management
Regulatory compliance
Responsible gaming
Customer interaction
Problem solving
Staff management
Workflow coordination
Process documentation
AI training
Machine learning
Data annotation
AI systems
Datasets
AI feedback
Algorithm optimization
Scenario development
AI evaluation
Digital training materials

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How to Get Hired at Elevate Recruitment

  • Research Elevate Recruitment's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
  • Tailor your resume for AI training: Highlight experience in casino operations, staff management, and any exposure to AI or data annotation.
  • Showcase problem-solving and communication: Provide specific examples of customer conflict resolution and explaining complex processes during your Elevate Recruitment interview.
  • Emphasize compliance and ethics: Discuss your understanding of gaming regulations and responsible gaming practices, crucial for this Casino Operations Manager role.
  • Prepare for a remote environment: Demonstrate your self-motivation, adaptability, and ability to collaborate effectively in a distributed team setting.

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