Product Experience / UX Designer

Product Experience / UX Designer at Elevance Health

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in New York, NY, Woodland Hills, CA, Chicago, IL, Seattle, WA, Grand Prairie, TX, Indianapolis, IN, Atlanta, GA, Mason, OH or Norfolk, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Product Experience / UX Designer supports the product creation process, from ideation to launch and works closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. Also supports user research and iterating designs based on user feedback.

How You Will Make An Impact

• Responsible for conceptualizing and translating user needs and business requirements into visually compelling and intuitive design solutions.
• Designs complex user journeys through and across technology digital technology platforms, driving the creation of seamless and delightful product experiences for customers as it relates to Health Plan and other benefits and company and member needs within the various web and mobile digital products.
• Conceptualizes and creates visually compelling and intuitive design solutions for web and mobile interfaces that align with user needs and business goals.
• Collaborates closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces.
• Utilizes design thinking methodologies, data, and tools to ideate and iterate on design concepts, ensuring a seamless and delightful user experience.
• Produces wireframes, prototypes, and high-fidelity designs, maintaining a keen eye for detail and consistency throughout the design process.
• Stays informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences.

Minimum Requirements

Requires bachelor's degree preferably in a relevant field such as Design, Human-Computer Interaction, Computer Science, Product Design plus a total of at least five (5) years of business or IT experience including at least three (3) years of experience in in product experience design or UX design utilizing tools such as Sketch, Figma, Adobe Creative Suite and Adobe Experience Manager and other relevant software in an Agile environment; or any combination of education and experience, which would provide an equivalent background may be considered.

Preferred Skills, Capabilities And Experiences

• Strong and well-presented portfolio showcasing a range of design projects, including wireframes, prototypes, and final designs that demonstrate proficiency and creativity highly preferred.
• Proven ability and comfortable working within both Windows and macOS operating systems as part of core job functions, including design, collaboration and file management, highly preferred.
• Product experience design or UX design utilizing tools such as Axure and Figma highly preferred.
• Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams preferred.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Key Skills/Competency

• UX Design
• Product Experience Design
• Wireframing
• Prototyping
• Figma
• Adobe Creative Suite
• Agile Methodology
• User Research
• Design Thinking
• Human-Computer Interaction