Product Experience and UX Designer

Product Experience and UX Designer at Elevance Health

This Product Experience and UX Designer role at Elevance Health requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This hybrid approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in New York, NY, Woodland Hills, CA, Chicago, IL, Seattle, WA, Grand Prairie, TX, Indianapolis, IN, Atlanta, GA, Mason, OH or Norfolk, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

About the Role

The Product Experience and UX Designer supports the product creation process, from ideation to launch. This involves working closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. The role also supports user research and iterating designs based on user feedback.

How You Will Make An Impact

• Responsible for conceptualizing and translating user needs and business requirements into visually compelling and intuitive design solutions.
• Designs complex user journeys through and across technology digital technology platforms, driving the creation of seamless and delightful product experiences for customers as it relates to Health Plan and other benefits and company and member needs within the various web and mobile digital products.
• Conceptualizes and creates visually compelling and intuitive design solutions for web and mobile interfaces that align with user needs and business goals.
• Collaborates closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces.
• Utilizes design thinking methodologies, data, and tools to ideate and iterate on design concepts, ensuring a seamless and delightful user experience.
• Produces wireframes, prototypes, and high-fidelity designs, maintaining a keen eye for detail and consistency throughout the design process.
• Stays informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences.

Minimum Requirements

Requires bachelor's degree preferably in a relevant field such as Design, Human-Computer Interaction, Computer Science, Product Design plus a total of at least five (5) years of business or IT experience including at least three (3) years of experience in product experience design or UX design utilizing tools such as Sketch, Figma, Adobe Creative Suite and Adobe Experience Manager and other relevant software in an Agile environment; or any combination of education and experience, which would provide an equivalent background may be considered.

Preferred Skills, Capabilities And Experiences

• Strong and well-presented portfolio showcasing a range of design projects, including wireframes, prototypes, and final designs that demonstrate proficiency and creativity highly preferred.
• Proven ability and comfortable working within both Windows and macOS operating systems as part of core job functions, including design, collaboration and file management, highly preferred.
• Product experience design or UX design utilizing tools such as Axure and Figma highly preferred.
• Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams preferred.

Salary & Benefits

For candidates working in person or virtually in New York, NY, Woodland Hills, CA, Chicago, IL, Seattle, WA, the salary range for this specific position is $108,592.00 to $177,696.00. In addition to your salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered is based on a number of legitimate, non-discriminatory factors set by the Company.

Who We Are

Elevance Health is a Fortune 25 health company dedicated to improving lives and communities – and making healthcare simpler. We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture designed to advance our strategy and lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer.

Key skills/competency

• User Experience (UX) Design
• Product Design
• UI Design
• Wireframing
• Prototyping
• Design Thinking
• User Research
• Agile Methodologies
• Figma
• Adobe Creative Suite