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Manager Pharmacy Clinical Operations

Elevance Health

Indianapolis, INOn Site

Original Job Summary

Overview

The Manager Pharmacy Clinical Operations at Elevance Health is responsible for developing and implementing clinical pharmacy programs to promote quality and cost-effective drug utilization. This role requires in-office presence 3 days per week with a hybrid work approach, ensuring collaboration and productivity.

How You Will Make An Impact

  • Assist in development of new clinical products.
  • Manage clinical pharmacy operations and staff.
  • Oversee departmental processes, policies, procedures, and training.
  • Report and analyze program trends.
  • Ensure achievement of department goals and objectives.
  • Hire, train, coach, and evaluate direct reports.

Minimum Requirements

BA/BS in Pharmacy or PharmD with minimum 5 years of experience in managed care or related pharmacy fields; valid unrestricted state license (Rph) required.

Preferred Skills, Capabilities, And Experiences

Call Center and Clinical Pharmacy Care Center experience are a plus. People leadership and strong communication, problem-solving abilities are preferred.

Work Schedule & Hours

Schedule: Monday - Friday; 8:00am-5:00pm Eastern Time. Clinical Call-Center hours: 8:30am-8:30pm Eastern Time.

Additional Information

This hybrid role requires associates to be in-office 3 days per week. Alternate locations may be considered if within a reasonable commuting distance. Elevance Health complies with all legal requirements regarding accommodations.

About Elevance Health

Elevance Health is a Fortune 25 health company focused on improving lives and communities through quality healthcare programs, competitive rewards, and professional growth opportunities.

Key skills/competency

  • clinical pharmacy
  • operations management
  • program development
  • drug utilization
  • leadership
  • training
  • policy implementation
  • analysis
  • call center
  • communication

How to Get Hired at Elevance Health

🎯 Tips for Getting Hired

  • Research Elevance Health: Understand company culture and mission.
  • Customize your resume: Highlight clinical and management experience.
  • Prepare for interviews: Review pharmacy operational challenges.
  • Leverage networking: Connect with current or former employees.

📝 Interview Preparation Advice

Technical Preparation

Review clinical pharmacy protocols.
Analyze drug utilization trends.
Study healthcare management systems.
Practice data reporting techniques.

Behavioral Questions

Describe a past leadership challenge.
Explain conflict resolution with staff.
Discuss time management in hybrid environment.
Detail decision-making under pressure.