Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Administrative Assistant - Paragon Healthcare
Elevance Health is seeking a dedicated Administrative Assistant to join the Paragon Healthcare team in Dallas, TX. This role is crucial for managing patient check-in, registration, and checkout processes within our infusion centers, ensuring a seamless experience for patients receiving life-saving therapies.
Responsibilities:
- Oversee patient check-in, registration, and checkout procedures.
- Verify charts for scheduled appointments, update demographics and eligibility, and ensure current forms are used.
- Address and respond to patient and/or family member concerns, questions, and complaints, escalating as needed.
- Analyze daily administrative operations and resource utilization.
- Assist with Medic user issues and ensure proper cash controls and adherence to policies and procedures.
Minimum Requirements:
- High school diploma or equivalent.
- A minimum of 1 year of lead/supervisory experience in a healthcare environment.
- Equivalent combination of education and experience will be considered.
- Satisfactory completion of a Tuberculosis test may be required for certain business units.
Preferred Skills, Capabilities, and Experiences:
- Bilingual in English/Spanish is preferred but not required.
- 1+ years of medical front office experience.
- Prior authorization experience.
- Inbound call experience.
- Customer service experience in a medical or professional setting.
- Ability to float to area infusion centers for coverage is highly preferred.
About Elevance Health:
Elevance Health is a Fortune 25 company dedicated to improving lives and communities by making healthcare simpler. We are committed to creating a culture that fosters personal and professional growth, driven by our values and behaviors. We offer comprehensive total rewards, including competitive compensation, benefits, and wellness programs.
Work Environment:
This is an onsite role requiring full-time presence at the Dallas, TX location to foster collaboration and teamwork. Candidates must be within a reasonable commuting distance.
Key Skills/Competency
- Administrative Assistant
- Patient Registration
- Healthcare Operations
- Customer Service
- Team Leadership
- Medical Office Experience
- Cash Control
- Data Entry
- Patient Relations
- Scheduling
How to Get Hired at Elevance Health
- Tailor your resume: Highlight relevant healthcare experience, supervisory skills, and customer service achievements to match the Administrative Assistant role at Elevance Health.
- Showcase your skills: Emphasize any bilingual abilities, prior authorization, or inbound call experience in your application.
- Address location requirements: Clearly state your proximity to the Dallas, TX location, as this is an onsite role.
- Prepare for interviews: Be ready to discuss your experience in managing daily operations, handling patient concerns, and leading teams in a healthcare environment.
- Understand the culture: Research Elevance Health's mission and values to demonstrate your alignment during the interview process.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background