Senior Analyst, Legal Solutions & Technology

About Electronic Arts

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer.

Senior Analyst, Legal Solutions & Technology at Electronic Arts

As the Senior Analyst, Legal Solutions & Technology, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities and are solutions-oriented with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management. You will report to the Senior Manager, Legal Solutions & Technology, and you will be expected work a hybrid schedule with 3 days in office in a North American EA office.

Your Responsibilities Include

Legal Technology & Project Management

• Gather, validate, prioritize, and interpret requirements to produce technical designs.
• Configure, implement, and maintain technical and functional solutions, including documentation.
• Create and manage project schedules to meet deliverables, identify risks, and provide status updates to stakeholders.
• Develop test cases/scenarios and manage system and user acceptance tests.
• Identify opportunities to improve processes and increase efficiencies.
• Serve as an administrator and power user for relevant platforms.
• Create and produce operational metrics and reporting.

End-User Enablement

• Support end users and troubleshoot issues as part of a COE team.
• Collaborate with the extended and external support teams to ensure issue resolution and ticket management.
• Ensure solution controls are followed and support audit requests as needed.
• Create and maintain SOPs for supported functions.

End-User Training & Change Management

• Create and update user guides and training materials.
• Develop and deliver training sessions to drive user adoption.

Qualifications & Achievements

• You have 5+ years prior relevant experience.
• You're experienced implementing technical solutions in no-code environments.
• You've participated in global projects such as CLMS in a legal department.
• You have experience identifying, documenting, and prioritizing requirements.
• Experience working with business clients, technical, and cross-functional teams.
• Experience training end-users.
• Ability to translate business needs into technical solutions.
• Is intellectually curious and embraces technology to enable and automate business processes.

Pay Transparency - North America

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

Compensation And Benefits

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

Key skills/competency

• Legal Technology
• Project Management
• Technical Solutions
• Requirements Gathering
• System Implementation
• User Training
• Change Management
• Process Improvement
• No-code Environments
• CLMS