Player Experience Researcher

About Electronic Arts (EA)

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story, part of a global community where creativity thrives, new perspectives are invited, and ideas matter. It's a team where everyone makes play happen.

This is a posting for a future opportunity, intended to build a candidate pipeline for upcoming hiring needs.

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In Player and Quality Insights (PQI), we engage with our players early and often to shape the future of EA's games.

You will join us as a Player Experience Researcher, focused on enhancing player experience across Sims products. You will guide game development by collaborating with teams to shape strategy and the player experience. You will report to the Manager of Player Experience Product for Lifestyles and ARPG, located onsite in our Vancouver site.

Responsibilities

• Collaborate with game teams to align research with franchise goals and strategies.
• Partner with diverse teams to create insights that influence franchise direction.
• Present player insights and recommended actions to game teams and leadership, empowering data-informed decisions.
• Refine and enhance departmental research processes to increase efficiency and influence.

Qualifications & Skills

• Degree in a related field (e.g., Psychology, Market Research, Data Science, HCI), or equivalent industry experience.
• Experience leading research projects from planning to delivery.
• 3+ years of industry experience conducting user research across platforms.
• Team-oriented, collaborative, and comfortable working across time zones and remotely.
• Familiarity with statistical analysis tools and methods.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Key skills/competency

• User Research
• Player Experience
• Game Development
• Qualitative Research
• Quantitative Research
• Data Analysis
• Stakeholder Management
• Presentation Skills
• Communication
• HCI (Human-Computer Interaction)