Game Project Manager, Data and Insights

About Electronic Arts

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

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About the Data & Insights (D&I) team

The Data & Insights (D&I) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. D&I teams are involved in every aspect of data, driving strategy and governance; building powerful data and AI applications; and developing personalization, experimentation, and analytics tools, and more.

We're seeking a Game Project Manager, Data and Insights with a track record of leading change initiatives and managing cross-disciplinary collaboration in live, large-scale game environments. A solid grasp of the full game development lifecycle and prior experience in roles such as Producer or Live Operations is highly valued. You will report into the Senior Development Director.

This is a hybrid/in-office role based in either Toronto, Canada or Montreal, Canada.

What You Will Do

• You will track dependencies, mitigate risks impacting project timelines, and proactively manage obstacles.
• You will create and maintain project roadmaps, monitoring key milestones to ensure alignment for on-time delivery.
• You will lead prioritization sessions, maintain team capacity plans, and own pre-sprint planning to ensure the backlog is always ready.
• You will track and prioritize bugs, working with QA and engineering to ensure our quality assurance processes are streamlined and effective.
• You will facilitate all necessary Scrum ceremonies (stand-ups, planning, retrospectives) to ensure the team is productive and focused on its goals.
• You will lead change management and champion process improvements for our distributed gaming support team.

What You Bring

• Minimum 5 years in project management with a focus on game development or live operations, emphasizing experience in distributed teams
• Proven ability to build and scale support frameworks, moving a team from reactive support to a proactive partnership model by optimizing processes for a large, complex organization
• Experience with Agile methodologies specifically tailored for game production schedules across multiple time zones and work cultures
• Have effectively managed risks and mitigation strategies in a complex, live project setting
• Direct experience in the software development industry, video games or Mobile games
• Production or Live-Ops experience in video games or mobile games
• Certifications (e.g., PMP, PMI-ACP)
• Experience working to Support Distributed Teams across multiple time zones

Key skills/competency

• Game Project Management
• Live Operations
• Agile Methodologies
• Scrum Master
• Risk Mitigation
• Change Management
• Distributed Team Management
• QA Process Optimization
• Data & Insights Integration
• Stakeholder Collaboration