Senior Solutions Architect

About Elastic

Elastic, the Search AI Company, empowers everyone to find real-time answers using all their data at scale, unlocking the full potential of businesses and individuals. The Elastic Search AI Platform, trusted by over 50% of the Fortune 500, combines the precision of search with the intelligence of AI to accelerate impactful results. By leveraging all structured and unstructured data and enhancing data security, Elastic’s comprehensive, cloud-based solutions for search, security, and observability help organizations fulfill the promise of AI.

The Role of a Senior Solutions Architect

Are you eager to make a significant impact and play a pivotal role in Elastic's growth? As a Senior Solutions Architect, you will act as a technical authority and trusted advisor to our sales team, customers, partners, and the community. You will identify and resolve complex customer business challenges using the Elastic Stack, engage the regional Elastic community through various events, and empower sales through our partners. A successful Senior Solutions Architect at Elastic demonstrates a commitment to excellence, proactively enhancing their skills and contributing to team improvement through continuous learning and challenging the status quo. This role specifically focuses on engagement with Elastic's largest enterprise clients.

What You Will Be Doing as a Senior Solutions Architect:

• Serve as the primary technical point of contact for Elastic's largest clients within the Enterprise Sector.
• Develop a deep understanding of customer goals and objectives, effectively articulating how Elastic's offerings meet their needs.
• Cultivate and maintain value-based relationships across all levels within customer organizations.
• Proactively identify new use cases, with a strong emphasis on Cyber Security solutions.
• Actively participate in all planning and execution phases for your territory, from initial discovery through to technical win.
• Develop and maintain a deep understanding of Elastic products and solutions to effectively demonstrate their value in sales meetings, meetups, and conferences.
• Advise the sales team on strategic positioning of Elastic products, solutions, and services.
• Onboard, educate, and enable partners, providing support throughout sales cycles.
• Create valuable collateral, contribute to programs, and collaborate with other Elasticians to address specific client requirements.
• Act as the voice of the customer and community, communicating needs, gaps, and enhancement requests to our engineering and leadership teams.
• Continuously deepen both your sales and technical skills through self-driven education and by utilizing Elastic's professional development opportunities.

What You Bring:

• A proven track record of success in a technical presales role, with sufficient experience in selling and implementing technology to build customer trust.
• Extensive experience working within the Enterprise sector, including the understanding needed to remain competitive and effectively navigate its unique challenges.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A genuine passion for curiosity and continuous learning, investing in your personal growth as much as your professional relationships.
• A history of successful customer relations where you identified key differentiators and designed architectures that achieved goals, solved problems, or provided competitive advantages.
• A strong ability to influence; you have successfully convinced teams of new ideas, technologies, or architectural patterns.
• The capability to inspire groups, both large and small.
• A willingness to travel approximately 30% within your assigned region, with occasional international travel.
• Desirable: A demonstrable ability to articulate and sell the benefits of SIEM and Endpoint solutions as integral parts of a wider technology stack.
• Desirable: Public Sector exposure and existing security clearance.

Additional Information - We Take Care of Our People:

As a distributed company, diversity is central to Elastic's identity. Whether you are starting a new career or advancing an existing one, Elastic offers an environment where you can achieve work-life balance. Age is not a barrier; we value your contributions regardless of your career stage.

Elastic strives for benefit parity across regions, acknowledging varying regulations while prioritizing the well-being of our employees.

• Competitive pay based on your contributions, not past salaries.
• Health coverage for you and your family in many locations.
• Flexibility to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days annually.
• Increased impact: Elastic matches up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours per year for volunteer projects you are passionate about.
• Comprehensive parenthood support with a minimum of 16 weeks of parental leave.

Elastic is an equal opportunity employer committed to fostering an inclusive culture that celebrates diverse perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without discrimination based on race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other legally protected basis.

We welcome individuals with disabilities and are dedicated to creating an accessible and inclusive experience. To request an accommodation during the application or recruiting process, please email candidate_accessibility@elastic.co. We will respond within 24 business hours.

Applicants have rights under Federal Employment Laws. Please review the Family and Medical Leave Act (FMLA) Poster and the Employee Polygraph Protection Act (EPPA) Poster for more information.

Elasticsearch develops and distributes technology and information subject to U.S. and other countries’ export controls. Employment in this role may require an export license for individuals located in or nationals of sanctioned countries/regions including Belarus, Cuba, Iran, North Korea, Syria, or Russia (including annexed Ukrainian territories). National origin and/or nationality do not otherwise affect employment eligibility.

Please refer to our Privacy Statement for more details.

Key skills/competency:

• Solution Architecture
• Presales Engineering
• Enterprise Sales
• Elastic Stack
• Search AI
• Cyber Security
• Observability
• SIEM Solutions
• Endpoint Security
• Technical Consulting
• Customer Relationship Management
• Partner Enablement
• Strategic Influence
• Value Proposition Development
• Public Sector Expertise