Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Business Transformation Office (BTO) partners with Revenue Operations, Sales, Marketing, Customer Success, Finance, and IT to simplify how Elastic operates and help our global go-to-market organization scale.

As a Business Transformation Program Analyst, you will support projects from intake through delivery, coordinating Salesforce enhancement requests, gathering business requirements, documenting processes, and partnering with business stakeholders and IT to deliver scalable solutions.

This is a great opportunity for someone early in their career who enjoys solving problems, working with data, and guiding operational improvements.

What You'll Do

Coordinate the end-to-end intake, prioritization, and delivery of Salesforce enhancement requests.
Partner with business stakeholders to gather requirements, document processes, and clarify business needs.
Serve as the primary liaison between Revenue Operations and IT delivery teams.
Track project timelines, action items, risks, and key operational metrics.
Support user acceptance testing (UAT), release readiness, and change management activities.
Create process documentation, training materials, and user communications.
Identify opportunities to simplify, standardize, and improve business processes.

What You Bring

Bachelor's degree in Business, Information Systems, Operations, Engineering, or a related field.
1–3 years of experience in Project Management, Business Analysis, Revenue Operations, Sales Operations, Process Improvement, or Technology Implementation.
Experience with Salesforce or another CRM platform.
Knowledge with project management tools such as Jira, Asana, Monday.com, or Smartsheet.
Solid Excel or Google Sheets skills.
You should have great communication skills. You need to be organized. You also need solid analytical skills.
Experience documenting business processes is a plus.

#LI-AM2

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$89,100—$140,900 USD

The typical starting salary range for this role in the select locations listed above is:

$106,800—$168,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Senior Analyst, Business Transformation Office

About the role

What is The Role

What You'll Do

What You Bring

Additional Information - We Take Care of Our People

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