Technical Analyst

Technical Analyst at eHealth NSW

At eHealth NSW, we’re leading the digital transformation of Australia’s largest health system. As NSW Health’s digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we’re harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia’s largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

About the Opportunity

As Technical Analyst for our Clinical Repositories and Integration Services at eHealth NSW, you will be responsible to provide specialist technical support for a complex integration framework responsible for interconnecting applications that contribute to patient care and improved patient outcomes for the NSW community.

This role offers the opportunity to contribute to various projects including PBRC modernisation.

In this role, you will:

• Deliver high quality and customer focused technical services, consistent with the charter of eHealth NSW and the specific needs of the client base.
• Consult and collaborate with Project Managers on technology required for sites, providing appropriate support to ensure the technology is fully operational.
• Provide professional technical, configuration and associated support for LHDs.
• Engage, build and maintain relationships with key stakeholders throughout eHealth and the Local Health Districts.
• Maintain and update the required business and technical documentation.
• Participate in on-call work as required.
• Coordinate data and information management collection and prepare reports as required.

About you

We are looking for someone who has:

• Demonstrated technical skills working across a range of web, server, database, mobile and integration languages and technologies.
• Experience and a record of achievement in developing and supporting enterprise level systems.
• Ability to understand and translate business requirements into ICT solutions within a large service-oriented environment.

Working at eHealth

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Allocated day off per month
• Salary Packaging
• Various health and wellbeing programs to support our team

How to apply

Share with us your cover letter and most up to date resume (up to 5 pages). In your cover letter, please highlight your relevant skills and experience required for this role.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we’re eager to see your personality and get to know the person behind the application!

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Kendall Hockey and quote REQ642292.

Additional information

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia). Whilst this role will be based in New South Wales, we will consider interstate applications.

Key skills/competency

• Technical Support
• Integration Frameworks
• Patient Care Systems
• ICT Solutions
• Enterprise Systems
• Business Requirements Analysis
• Stakeholder Engagement
• Technical Documentation
• Web Technologies
• Database Management