Business applications Manager
efficy · Paris, Île-de-France, France
- On site
- Full-time
- $100,000 / year
- Paris, Île-de-France, France
Job highlights
- Manage diverse SaaS application portfolio (70+ apps).
- Own critical apps lifecycle, config, and roadmap.
- Collaborate with stakeholders on tool selection.
- Drive cost efficiency and application governance.
- Strategic role with autonomy and visibility.
About the role
Business Applications Manager
About efficy group:
efficy group is the European home for Tribe, Apsis, and efficy CRM. We are building systems that are sovereign, compliant, and AI-native, positioning ourselves as the European partner for AI-powered CRM. We empower organizations to transform customer data into autonomous actions, structuring systems, orchestrating workflows, and fostering scalable relationships with AI. Over 300,000 users across 63 countries trust us to drive smarter growth, accelerate progress, and cultivate enduring business relationships.
Job Overview
We are seeking a Business Applications Manager to join our PMO & Applications team. This role can be based in Paris or Brussels. You will have end-to-end ownership of a diverse portfolio of approximately 70 SaaS applications across 12 business domains. Your responsibilities will be hands-on, acting as the primary owner for 4-5 critical applications, managing their entire lifecycle, configuration, governance, vendors, and roadmap. You will also serve as a co-owner or trusted advisor for the remaining applications in the portfolio.
This is a strategic yet operationally focused position. You will collaborate closely with business and IT stakeholders to select appropriate tools, guide sourcing and consolidation strategies, and ensure applications are well-governed, cost-effective, and aligned with future business objectives. Your duties will include managing licenses, rationalizing the application landscape, and performing direct platform administration to shape a cohesive and sustainable application ecosystem.
This role offers significant impact, autonomy, and visibility, ideal for individuals who thrive on combining ownership, strategy, and execution. We are looking for a pragmatic and engaged partner eager to make a tangible difference.
What's in it for you?
- Strategic, high-visibility role with impact across all European business units.
- Cross-functional exposure across product, finance, sales, and customer success teams.
- Opportunities for career growth and internal mobility.
- Modern offices located in 11 European cities.
- Engaging team events and a commitment to continuous learning.
- Competitive salary with a bonus system.
- Flexible hybrid working policy.
What You'll Be Doing
- Own and maintain the complete application inventory, detailing dependencies, integrations, and lifecycle status.
- Manage license budgets and monitor usage through KPIs, dashboards, and governance protocols.
- Facilitate application governance committees involving business units throughout the organization.
- Assist business teams in evaluating new tools, conducting gap analyses, Proofs of Concept (POCs), and Return on Investment (ROI) assessments.
- Lead implementation and migration projects, coordinating with procurement, legal, and security departments.
- Administer key platforms directly or through partners, including Jira, Confluence, Odoo, Intercom, and Pendo.
- Identify and eliminate redundancies within the application portfolio, driving rationalization and sunset initiatives.
- Ensure the application landscape remains coherent and aligned with enterprise architecture standards.
Who You Are
- Minimum of 5 years of experience in Business Applications Management, IT Governance, or a comparable role.
- Solid understanding of application lifecycle management, governance frameworks, and vendor management.
- Experience as an IT Asset Manager or ITAM analyst within a mid-size SaaS or tech company, seeking broader responsibilities.
- Background as a SaaS Ops or RevOps Manager with exposure to governance practices.
- Proficiency as an Atlassian specialist (Jira/Confluence admin) who has progressed to tooling ownership.
- Experience as a Business Analyst or Project Manager who has informally managed tech stacks and wishes to formalize this role.
- Proven experience managing implementation or migration projects.
- Excellent command of English; French language skills are a plus.
Ready to succeed and make an impact with us? Apply today! We look forward to meeting you. Please submit your application in English.
efficy group is an equal opportunity employer committed to diversity and inclusion. We welcome all candidates regardless of gender identity, sexual orientation, religion, ethnicity, age, or disability status.
Disclaimer
efficy group does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from unsolicited phone calls or emails. All résumés submitted by search firms to any efficy group employee without a valid written search agreement will be considered the sole property of efficy group. No fees will be paid for candidates hired as a result of an unsolicited referral.
Key skills/competency
- Business Applications Management
- IT Governance
- Application Lifecycle Management
- SaaS Applications
- Vendor Management
- Jira Administration
- Confluence Administration
- IT Asset Management (ITAM)
- Project Management
- Rationalization Initiatives
Skills & topics
- Business Applications Manager
- IT Governance
- SaaS Management
- Application Lifecycle Management
- Vendor Management
- Jira
- Confluence
- IT Asset Management
- Project Management
- CRM
How to get hired
- Tailor your resume: Highlight experience in Business Applications Management, IT Governance, and SaaS application lifecycle management. Emphasize any experience with Jira, Confluence, or similar platforms.
- Showcase your expertise: In your application and cover letter, detail your experience managing projects, vendor relationships, and application rationalization initiatives. Quantify your impact where possible.
- Prepare for technical questions: Be ready to discuss your approach to application governance, license management, and platform administration. Familiarize yourself with the tools mentioned, especially Atlassian products.
- Demonstrate strategic thinking: Prepare examples of how you've identified business needs and translated them into technology solutions, aligning applications with enterprise architecture and business goals.
- Understand efficy's mission: Research efficy group's role in AI-powered CRM and their European presence to align your answers with their company values and objectives.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Business Applications Manager role at efficy group?
- The Business Applications Manager at efficy group will have end-to-end ownership of a diverse SaaS application portfolio, focusing on lifecycle management, configuration, governance, vendor relations, and strategic roadmap development for critical applications, while advising on others.
- What are the key responsibilities for the Business Applications Manager at efficy group?
- Key responsibilities include managing the full application inventory, overseeing license budgets, running governance committees, assisting with new tool evaluations, leading implementation projects, administering platforms like Jira and Confluence, and driving application rationalization.
- What experience is required for the Business Applications Manager position at efficy group?
- The role requires 5+ years of experience in Business Applications Management, IT Governance, or a similar field, with a strong understanding of application lifecycle management, governance frameworks, and vendor management. Experience with SaaS operations and specific tools like Jira/Confluence is highly valued.
- What are the work arrangement and location options for this Business Applications Manager role?
- This position is hybrid and can be based in either Paris or Brussels. Candidates should have excellent English proficiency, with French being a plus.
- How does efficy group support career growth for its employees?
- efficy group offers opportunities for career growth and internal mobility, along with continuous learning programs and team events, fostering a supportive environment for professional development.
- What kind of applications will the Business Applications Manager be managing at efficy group?
- The manager will oversee a portfolio of approximately 70 SaaS applications across 12 business domains. This includes critical platforms like Jira, Confluence, Odoo, Intercom, and Pendo, among others.
- What is efficy group's approach to IT governance and application management?
- efficy group emphasizes strong IT governance, ensuring applications are well-governed, cost-efficient, and aligned with future needs. This involves managing licenses, conducting gap analyses, and implementing rationalization initiatives to maintain a coherent and sustainable application landscape.