Student Experience Coordinator

Student Experience Coordinator

This is a part-time, fixed-term position (1-year term) at EF. The Student Experience Coordinator is required to work 20 hours per week, 4 days per week. In addition, the Student Experience Coordinator will take (on a weekly, rotating basis) the campus emergency phone.

Hours of work: part-time, 20 hours per weekDays of work: 4 days per weekTerm: 1 year contract (with possibility of extension)Compensation: $20/hour

Values And Skills

• You believe in global education and embrace cultural diversity
• You insist on the highest service standards to deliver a meaningful and impactful student experience
• You are a team player and can work cross-functionally and collaboratively
• You thrive under pressure and enjoy a fast-paced work environment

Responsibilities

• Coordinates and assists with all major on and off-campus focused events
• Support key departmental programs such as New Student Orientation, Graduation, Campus Pals
• Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community
• Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission
• Serves as an advisor for students
• Welcome students in the mornings, assist with student inquiries
• Cultivate and maintain good working relationships with staff, faculty, and students
• Administrative coverage for campus student services based needs
• Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed

Qualifications & Requirements

• Experience with student services or student support is preferred
• Be skilled in Word, Excel, PowerPoint
• Have excellent communication skills, written and oral
• Have high attention to detail
• Fluency in English; fluency in an additional language is preferred but not required
• Proven track record and commitment to outstanding customer service
• Flexible approach to work and able to maintain composure in a fast-paced environment.
• A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.
• Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.
• Collegial attitude and able to work collaboratively across teams and campuses
• Entitled to legally work in Canada for the duration of the position

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.

Key skills/competency

• Event Coordination
• Student Support
• Social Media Marketing
• Customer Service Excellence
• Administrative Tasks
• Interpersonal Communication
• Problem-Solving
• Cultural Diversity
• Team Collaboration
• Microsoft Office Suite