AI Support Agent Design/Developer - Freelance/ Contractor
Education Dynamics, Inc. · India
- Hybrid
- Contract
- $80,000 / year
- India
Job highlights
- Develop an AI support agent for ERP system users.
- Integrate LLMs into existing platforms and workflows.
- Build production-ready AI bots and agents.
- Work independently with clear communication.
- Requires contractor-provided AI tools.
About the role
AI Support Agent Design/ Developer
Education Dynamics, Inc. is seeking a skilled, self-directed AI Product Developer & Integration Specialist on a freelance/contractor basis to develop a support agent for non-technical users of our ERP system. This agent will initially assist with end-user testing and training, with the long-term goal of becoming a production-grade assistant capable of answering questions about accounting, human resources, and finance services within our system's interface and functionality.
About Education Dynamics, Inc.
We are a software company building intelligent, AI-powered products and client solutions. As demand for AI capabilities grows, we are looking for talented individuals to join our engineering team to design, build, and ship production-ready AI bots, agents, and integrations.
What you'll do
- Design and build custom AI chatbots, voice agents, and autonomous AI agents for client-facing and internal applications.
- Integrate LLMs (GPT, Claude, Gemini, LLaMA, etc.) into existing platforms, codebases, CRMs, and business workflows.
- Collaborate with our dev team to ensure AI components meet code quality, security, and scalability standards.
- Prompt engineer, evaluate, and fine-tune model outputs for specific client use cases.
- Deliver clean documentation and handoff materials so our team can maintain and extend your work.
Required qualifications
- Proven track record building and deploying AI bots and integrations in real production environments.
- Strong proficiency in Python and/or JavaScript/TypeScript.
- Hands-on experience with LLM APIs (OpenAI, Anthropic, Google, etc.) and advanced prompt engineering.
- Experience integrating AI into existing software products and third-party platforms via RESTful APIs.
- Comfort working in a software development environment — version control (Git), code review, and structured handoffs are standard.
- Ability to work independently, manage your own timeline, and communicate progress clearly with technical teammates.
Preferred qualifications
- Experience contributing AI features to SaaS products or client software builds.
- Familiarity with cloud deployment (AWS, GCP, or Azure) for AI services and APIs.
- Background in NLP, machine learning, or data science.
- Experience with voice AI (Vapi, ElevenLabs, Deepgram) or computer vision workflows.
- Familiarity with FastAPI, Flask, Django, or Node.js backend frameworks.
- Portfolio of live, deployed AI projects available for review.
Important - AI tools are contractor-provided
This is a bring-your-own-tools engagement. Contractors are expected to have active subscriptions and licenses for any AI platforms, APIs, or software required to complete the work (e.g., ChatGPT, Claude Pro, GitHub, CoPilot, etc.). Tool costs are not reimbursed and should be factored into your proposed project rate.
Key skills/competency
- AI Support Agent Design
- AI Development
- LLM Integration
- Python
- JavaScript/TypeScript
- Prompt Engineering
- API Integration
- Chatbot Development
- Voice Agent Development
- Production Deployment
Skills & topics
- AI Support Agent
- AI Developer
- Freelance
- Contractor
- LLM
- Python
- JavaScript
- Prompt Engineering
- Chatbot
- ERP System
How to get hired
- Customize your resume: Highlight AI development, LLM integration, and production deployment experience. Quantify achievements with metrics.
- Tailor your application: Clearly state your hourly rate and mention your proficiency in Python/JavaScript and LLM APIs.
- Prepare your portfolio: Showcase live, deployed AI projects demonstrating your ability to build maintainable solutions.
- Emphasize independence: Highlight your self-direction, timeline management, and clear communication skills in your application and interviews.
- Factor in tool costs: Ensure your proposed hourly rate accounts for contractor-provided AI tools and licenses.
Technical preparation
Master Python or JavaScript for AI development.,Practice advanced prompt engineering techniques.,Build and deploy AI agents or chatbots.,Integrate LLMs using RESTful APIs.
Behavioral questions
Demonstrate ability to work independently.,Showcase clear communication with technical teams.,Explain your project timeline management.,Provide examples of problem-solving in AI projects.
Frequently asked questions
- How can I apply for the AI Support Agent Developer role at Education Dynamics, Inc.?
- To apply for the AI Support Agent Developer position at Education Dynamics, Inc., please send your resume and proposed hourly rate to resumes@edudyn.com. Ensure your application highlights your experience with AI bot development, LLM integration, and production deployment.
- What is the expected work arrangement for the AI Support Agent Developer role?
- This is a freelance/contractor position. While the specific work arrangement is not explicitly stated as remote, hybrid, or on-site, contractors are expected to be self-directed and manage their own timelines, suggesting a flexible approach is likely.
- Does Education Dynamics, Inc. provide AI tools for the AI Support Agent Developer contractor?
- No, this is a bring-your-own-tools engagement. Contractors are responsible for providing and maintaining their own subscriptions and licenses for necessary AI platforms, APIs, and software, such as ChatGPT, Claude Pro, and GitHub. These costs should be factored into your hourly rate.
- What programming languages are essential for the AI Support Agent Developer position?
- Strong proficiency in Python and/or JavaScript/TypeScript is a required qualification for the AI Support Agent Developer role. Experience with backend frameworks like FastAPI, Flask, Django, or Node.js is also preferred.
- What kind of AI projects should I highlight in my portfolio for the AI Support Agent Developer role?
- For the AI Support Agent Developer role at Education Dynamics, Inc., your portfolio should showcase live, deployed AI projects, especially those involving AI bots, voice agents, or autonomous AI agents. Demonstrating experience integrating LLMs into existing systems and building production-ready solutions is key.
- What are the primary responsibilities of the AI Support Agent Developer at Education Dynamics, Inc.?
- The primary responsibilities include designing and building custom AI chatbots and agents, integrating various LLMs (like GPT, Claude, Gemini) into client systems, prompt engineering, and ensuring AI components meet quality and scalability standards. The role also involves providing documentation for future maintenance.
- Is prior experience with cloud deployment necessary for the AI Support Agent Developer role?
- While not a strict requirement, familiarity with cloud deployment on platforms like AWS, GCP, or Azure for AI services and APIs is a preferred qualification for the AI Support Agent Developer position at Education Dynamics, Inc.