AI Support Agent Developer
Education Dynamics, Inc.
Job Overview
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Job Description
AI Support Agent Design/ Developer
Education Dynamics, Inc. is seeking a skilled, self-directed AI Product Developer & Integration Specialist on a freelance/contractor basis to develop a support agent for non-technical users of our ERP system. This agent will initially assist with end-user testing and training, with the long-term goal of becoming a production-grade assistant capable of answering questions about accounting, human resources, and finance services within our system's interface and functionality.
About Education Dynamics, Inc.
We are a software company building intelligent, AI-powered products and client solutions. As demand for AI capabilities grows, we are looking for talented individuals to join our engineering team to design, build, and ship production-ready AI bots, agents, and integrations.
What you'll do
- Design and build custom AI chatbots, voice agents, and autonomous AI agents for client-facing and internal applications.
- Integrate LLMs (GPT, Claude, Gemini, LLaMA, etc.) into existing platforms, codebases, CRMs, and business workflows.
- Collaborate with our dev team to ensure AI components meet code quality, security, and scalability standards.
- Prompt engineer, evaluate, and fine-tune model outputs for specific client use cases.
- Deliver clean documentation and handoff materials so our team can maintain and extend your work.
Required qualifications
- Proven track record building and deploying AI bots and integrations in real production environments.
- Strong proficiency in Python and/or JavaScript/TypeScript.
- Hands-on experience with LLM APIs (OpenAI, Anthropic, Google, etc.) and advanced prompt engineering.
- Experience integrating AI into existing software products and third-party platforms via RESTful APIs.
- Comfort working in a software development environment — version control (Git), code review, and structured handoffs are standard.
- Ability to work independently, manage your own timeline, and communicate progress clearly with technical teammates.
Preferred qualifications
- Experience contributing AI features to SaaS products or client software builds.
- Familiarity with cloud deployment (AWS, GCP, or Azure) for AI services and APIs.
- Background in NLP, machine learning, or data science.
- Experience with voice AI (Vapi, ElevenLabs, Deepgram) or computer vision workflows.
- Familiarity with FastAPI, Flask, Django, or Node.js backend frameworks.
- Portfolio of live, deployed AI projects available for review.
Important - AI tools are contractor-provided
This is a bring-your-own-tools engagement. Contractors are expected to have active subscriptions and licenses for any AI platforms, APIs, or software required to complete the work (e.g., ChatGPT, Claude Pro, GitHub, CoPilot, etc.). Tool costs are not reimbursed and should be factored into your proposed project rate.
Key skills/competency
- AI Support Agent Design
- AI Development
- LLM Integration
- Python
- JavaScript/TypeScript
- Prompt Engineering
- API Integration
- Chatbot Development
- Voice Agent Development
- Production Deployment
How to Get Hired at Education Dynamics, Inc.
- Customize your resume: Highlight AI development, LLM integration, and production deployment experience. Quantify achievements with metrics.
- Tailor your application: Clearly state your hourly rate and mention your proficiency in Python/JavaScript and LLM APIs.
- Prepare your portfolio: Showcase live, deployed AI projects demonstrating your ability to build maintainable solutions.
- Emphasize independence: Highlight your self-direction, timeline management, and clear communication skills in your application and interviews.
- Factor in tool costs: Ensure your proposed hourly rate accounts for contractor-provided AI tools and licenses.
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