UI/UX Developer

About the Role: UI/UX Developer at ECS

ECS is seeking a User Interface/User Experience (UI/UX) Developer to work remotely. This full-time position supports the Department of Veterans Affairs (VA), Office of Information Technology (OIT) Veteran Experience Services Eligibility and Enrollment (VESEE) Product Line. This role is contingent upon contract award and focuses on modernizing Eligibility and Enrollment to create a seamless experience for Veterans, their families, and caregivers. You will provide critical support and thought leadership to OIT and business stakeholders in designing a modernized enrollment system.

Key Responsibilities as a UI/UX Advisor:

• Conduct in-depth user experience research using qualitative (user interviews, usability testing) and quantitative (surveys, analytics) methodologies to gather actionable insights.
• Utilize deep UX understanding to analyze, interpret, and visualize user behavior data, synthesizing findings into actionable recommendations for data-driven decision-making.
• Support branding and brand strategy initiatives, ensuring UX design aligns with overall VA brand identity and user needs.
• Facilitate collaboration between cross-functional teams, OIT leadership, and VESEE stakeholders to integrate UX research effectively.
• Identify and propose emerging methodologies and technologies to enhance the product line’s progress.
• Participate in technical discussions and presentations, contributing expertise to the organization’s knowledge base.
• Build strong relationships with product line team members and stakeholders.
• Communicate complex concepts clearly and concisely to diverse audiences.
• Actively participate in brainstorming sessions and problem-solving exercises.

Required Qualifications:

• Bachelor’s Degree.
• Minimum 1 year of experience.
• Demonstrated ability to conduct independent research, analyze data, and write technical reports.
• Excellent communication and collaboration skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong work ethic.
• Ability to thrive in a dynamic, collaborative, results-driven environment.
• Ability to obtain a Public Trust clearance.

Desired Qualifications:

• Experience working with VA and/or other federal agencies.
• Experience in Federal Healthcare consulting.

Key Skills/Competency:

• UI/UX Design
• User Research
• Usability Testing
• Data Analysis
• UX Strategy
• Collaboration
• Technical Reporting
• Communication Skills
• Problem-Solving
• Public Trust Clearance