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ServiceNow Developer

ECS Tech Inc

Washington, District of Columbia, United StatesOn Site

Original Job Summary

Job Overview

ECS Tech Inc is seeking a ServiceNow Developer to support end-to-end ServiceNow implementations and delivery goals in our Washington, DC office. The role focuses on development, customization, and light administration of ServiceNow, supporting a U.S. Government civilian agency.

Responsibilities

  • Develop custom applications and workflows in ServiceNow
  • Customize ITSM modules like Incident, Problem, Change, Service Catalog, and Knowledge Management
  • Create reports, dashboards, and customized forms
  • Integrate ServiceNow using web services (REST, SOAP)
  • Translate business requirements into technical solutions

Qualifications

  • 7+ years of experience in ServiceNow development
  • Deep expertise in ITSM modules and ServiceNow APIs
  • Strong proficiency in JavaScript (client and server side)
  • Experience with version control, update sets, and application deployment
  • Familiarity with Agile methodologies and DevSecOps practices
  • Strong communication and problem-solving skills

Team & Reporting

This role is part of the Cybersecurity Engineering team and reports to the Lead of the Engineering Team.

Benefits

Refer to the ECS Tech Inc benefits page for general benefits information.

Key skills/competency

  • ServiceNow
  • ITSM
  • JavaScript
  • Workflow
  • Customization
  • Integration
  • Agile
  • DevSecOps
  • Administration
  • Cybersecurity

How to Get Hired at ECS Tech Inc

🎯 Tips for Getting Hired

  • Research ECS Tech Inc's culture: Understand their mission and values.
  • Customize your resume: Highlight ServiceNow and ITSM experience.
  • Prepare examples: Demonstrate successful workflow automation.
  • Show technical depth: Emphasize JavaScript and API skills.

📝 Interview Preparation Advice

Technical Preparation

Review ServiceNow API documentation and SDKs.
Practice JavaScript coding for automation tasks.
Study ITSM modules implementation techniques.
Experiment with web services REST and SOAP.

Behavioral Questions

Describe a challenging workflow automation project.
Explain how you manage tight deadlines.
Discuss teamwork in technical problem solving.
Share examples of adapting to change.