Process Automation & Technical Operations Specialist

Process Automation & Technical Operations Specialist

Be a key technical contributor in a growing GreenTech startup: ecosistant, an emerging and sought-after startup in Berlin, is becoming the go-to point for online retailers regarding sustainability & recycling. We lead the transformation towards fair and resource-efficient e-commerce in the 21st century. Our mission as a team is to shape online retail sustainably and help dismantle trade barriers in international e-commerce. Currently, online retailers can effortlessly fulfill their legal recycling obligations in 30 European countries with our Compliance Management service. To support this, the team is now expanding to adequately serve the steadily growing number of customers.

To successfully advance the challenges of our growth, we are looking for a "Process Automation & Technical Operations Specialist" starting April/May 2026, with initial years of professional experience, who is eager to contribute to an excellent and modern team in a part-time capacity (32h/week).

What ecosistant Offers You

• An unlimited employment contract in an attractive part-time model that suits you (e.g., 32h/week)
• Flexible working hours and location (permanent mobile work possible)
• The opportunity to develop freely and continuously
• An open-minded and young team (creativity and free thinking encouraged)
• You will receive thorough onboarding and learn our tools, philosophy, and goals to feel secure in your new area of responsibility
• You will work with experienced leads in areas such as European Compliance, Operations, and Software Development
• Pleasant and collegial work atmosphere (also remotely)
• Regular team events with a high fun factor & cross-team networking
• Support for climate protection initiatives

Your Responsibilities

You will play a vital role in our team, combining technical expertise with the further development of our digital infrastructure. You will work closely with the Service, Sales & Marketing teams, and your tasks may vary over time:

Infrastructure & Automation

• Automation of processes (e.g., with Make) – especially in CRM/EPR processes and EPR compliance (Extended Producer Responsibility).
• API Integration & Synchronization: Connecting our tools with external systems (Webhooks, Pipelines).
• Further development of our tool landscape: Implementing strategic goals in Security, Compliance, and Scalability.
• Maintenance and administration of systems: Updates, backups, monitoring, compliance with security guidelines, support for data consistency, and improvement measures.
• Data Management: Corrections and statistical evaluations.
• Documentation & Knowledge Transfer: Creation of instructions (e.g., in Notion) and, if necessary, training the team on internal tools and process changes.
• Technical contact person and support for the team

Software Development & Innovation

• Development of extensions for CMS systems as well as small internal and external tools.
• Testing & Quality Assurance: Unit, integration, and system tests (manual/automated).
• Conception of new digital services: Contribution to the roadmap for our compliance platforms and interfaces.

Qualifications – What You Bring

We are looking for someone with initial professional experience who is enthusiastic about contributing to a dynamic environment and jointly advancing our mission. Important to us are:

Technical Know-how

• Practical experience with automation tools (Make/N8n/Zapier), API programming (REST/GraphQL), JSON data, and AI integration.
• Experience with deployment via FTP, Git code management, and ticket systems.
• Initial experience with testing methods and monitoring/logging services.
• Bonus: Linux/Docker, Bash-scripts, Agile Testing, GUI-Testframeworks, LLMs, Javascript, MySQL, PHP, Wordpress development

Analytical Skills & Problem-Solving

• You think proactively, recognize risks early, and develop pragmatic solutions.
• High comprehension skills and independent work – you quickly understand complex correlations and can independently achieve excellent results.
• First experience in live operation (maintenance, monitoring, staging environments).

Mindset & Team Fit

• Start-up mentality: You work independently, bring in ideas, and enjoy improving processes and helping others.
• Passion for sustainability – our topic should inspire you!
• Responsibility: Besides independent work, you are eager to take on responsibilities.
• Communication skills: You explain technical topics understandably to non-technicians.
• Language: Native-level German + proficient English
• Registered residence in Germany

Not a 100% match? Don't meet all points? Apply anyway!

JOIN OUR TEAM! We look forward to receiving your application. If you have a passion for sustainability and want to contribute technically and shape our mission, we look forward to your application! Fun at work, as well as flexible working hours and location, are a matter of course for us. We work in Berlin or stay in contact digitally at all times, so everyone feels comfortable with us and no one feels alone (when working remotely)! You can't meet all the requirements yet? Be brave and apply to us, because we are happy to take you on our success journey! We value willingness to learn and team fit – we'll learn everything else together. We look forward to your application! Please include your earliest possible availability.

Key skills/competency

• Process Automation
• API Integration (REST/GraphQL)
• CRM/ERP Processes
• Data Management
• System Administration
• Testing & QA
• Make/N8n/Zapier
• Git
• Sustainability Focus
• Problem-Solving