Technical Writer

About Eco Battery

Eco Battery is a leading manufacturer of lithium batteries for golf carts, celebrated as the fastest-growing company in its sector over the past three years. Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability. The company’s success is driven by a relentless focus on customer satisfaction, crafting every product and service with the user’s needs in mind. Eco Battery’s commitment to excellence and sustainable energy solutions positions it as a trusted name in the industry, redefining the way golf carts are powered.

Role Overview

Eco Battery is a leading lithium battery company building intelligent, reliable energy solutions. We are seeking a Technical Writer who can confidently bridge the gap between engineering and marketing, translating complex technical concepts into clear, engaging, and customer-friendly content.

This role works closely with both the engineering team and the marketing team to ensure all documentation, guides, and customer-facing materials are technically accurate, easy to understand, and aligned with Eco Battery’s brand voice.

Key Responsibilities

• Translate engineering and technical concepts into clear, customer-facing documentation and marketing-ready language
• Develop and maintain product guides, user manuals, FAQs, and support documentation
• Collaborate with engineers to deeply understand product functionality, system behavior, and technical details
• Partner with marketing to ensure messaging is consistent, accurate, and aligned with brand standards
• Review and edit technical and marketing content for clarity, accuracy, and consistency
• Maintain documentation standards, terminology, and style guidelines across teams
• Support internal documentation needs as products and systems evolve

Qualifications

What You Must Have

• Experience writing technical documentation for software, hardware, or engineering-driven products
• Ability to understand engineering terminology and translate it into clear, accessible language
• Strong written communication skills with exceptional attention to detail
• Experience collaborating with cross-functional teams, especially engineering and marketing
• Strong work ethic and ability to manage multiple projects and deadlines
• Positive, collaborative attitude and openness to feedback

Nice to Have

• Experience writing for technology, energy, or hardware-focused companies
• Familiarity with software, APIs, or backend systems
• Experience with customer education content such as onboarding guides or knowledge bases
• Understanding of marketing copy principles and brand voice alignment
• A good sense of humor

What We Offer

• Full coverage medical, dental, and vision insurance
• 401(k) plan with 4% company match
• 3 weeks of paid time off (PTO)
• 3 paid sick days
• 11 paid company holidays
• Opportunity to work on innovative products in the lithium battery and clean energy space
• A collaborative, cross-functional environment with real ownership and impact

Key skills/competency

• Technical documentation
• Content creation
• Engineering translation
• Marketing alignment
• User manuals
• FAQs
• Editing and proofreading
• Style guide management
• Cross-functional collaboration
• Product functionality understanding