Revenue Operations Associate
@ Ebury

London, England, United Kingdom
On Site
Posted 4 days ago

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Job Details

Overview

Ebury, a global fintech firm, is dedicated to empowering businesses to expand internationally through tailored financial solutions. Since 2009, we have grown to a diverse team of over 1,700 professionals across 40+ offices spanning 29+ markets worldwide. Joining Ebury means being part of a collaborative, innovative environment where your contributions matter.

Revenue Operations Associate Role

Location: London Office - Onsite

Reporting to the VP of Repeat Business, you will work within the global front office team focusing on dealing and client portfolio management. This multifaceted role offers you a unique opportunity to make an impact in a fast-growing, high-performing business.

What You’ll Do

  • Dealing Efficiency: Map problems and drive improvements in dealing processes, routines, and policies.
  • Routine Optimization: Ensure pipeline reviews are scheduled, actions logged, and followed up.
  • Performance Tracking: Monitor KPIs including the overwatch metric, analyzing client churn and upsell effectiveness.
  • Training and Documentation: Organize local training programs and maintain up-to-date documentation such as the dealing manual and SOPs.
  • Commercial AI Adoption: Support transformation efforts by integrating commercial AI to manage a large global dealing team.
  • Analysis and Feedback: Provide in-depth analyses to Heads of Dealing, Country Managers and Dealers.

What You’ll Need

  • 3+ years professional experience within financial services.
  • Experience in front office roles or closely related sales operations positions.
  • Strong analytical skills and a proactive, self-starting attitude.
  • A track record of academic or professional achievement.

Why Ebury?

  • Competitive starting salary and discretionary annual bonus.
  • Dedicated mentorship with experienced managers.
  • Access to cutting-edge technology and tailor-made tools.
  • Clear career progression pathways with accelerated growth opportunities.
  • Collaborative and supportive company culture.
  • Generous benefits package and a central London location.

Key Skills/Competency

Revenue Operations Associate, financial services, dealing efficiency, KPI tracking, process optimization, training, commercial AI, client churn, pipeline reviews, documentation

How to Get Hired at Ebury

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experiences to revenue operations and fintech roles.
  • Highlight analytics: Emphasize your KPI tracking and process optimization skills.
  • Show adaptability: Include examples of training and change management.
  • Prepare for culture fit: Research Ebury's collaborative and innovative environment.

📝 Interview Preparation Advice

Technical Preparation

Review latest financial systems and reporting tools.
Study KPI tracking and analytics software.
Practice data analysis using relevant platforms.
Refresh knowledge on AI integration in sales.

Behavioral Questions

Describe a time you improved a process.
Explain a challenging team situation resolved effectively.
Outline your approach to learning new technologies.
Discuss handling high-pressure financial projects.

Frequently Asked Questions