Identity and Access Management Intern

Identity and Access Management Intern at EBSCO Information Services

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an an impact.

Your Opportunity - Job Summary

We are seeking a highly motivated Identity and Access Management Intern to join our Identity and Access Management team. You will support the day-to-day administration of identity, authentication, and privileged access management systems. This role is crucial for maintaining a secure environment by managing user lifecycles, enforcing security policies, and investigating access issues.

What You Will Gain

• Hands-on, real-world experience with top-tier security technologies.
• Mentorship from experienced Cybersecurity professionals.
• Opportunity to contribute to critical security infrastructure projects.

Your Team

You will join the Identity and Access Management team and collaborate with IT, Network, Engineering, Security Architecture, and other cybersecurity professionals.

Key Responsibilities - What You'll Do

• Privileged Access Management (PAM): Assist in onboarding/maintaining privileged accounts in CyberArk, conducting password vaulting, and monitoring session management.
• Identity & Access Management: Support user lifecycle tasks (onboarding/offboarding) and access requests using Okta and Microsoft Active Directory.
• Authentication Security: Assist in configuring and maintaining Multi-Factor Authentication (MFA) and Single Sign-On (SSO) integrations within Okta.
• Threat Detection & Compliance: Use Silverfort to monitor for anomalous, non-intrusive authentication behavior, assisting in enforcing adaptive authentication policies.
• Documentation & Reporting: Perform routine access audits, troubleshoot access issues, and document IAM processes.

Required Qualifications - About You

• Currently pursuing a Bachelor’s or Master’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• Fundamental knowledge of Active Directory, networking concepts, and IAM security principles.
• Strong interest in Cybersecurity, specifically in Identity & Access Management (PAM/IAM).
• Excellent analytical and problem-solving skills, with a high attention to detail.

Preferred Skills (Tools & Platforms)

• Hands-on experience or academic familiarity with CyberArk (Vault, PAM).
• Familiarity with Okta (SSO, MFA, Lifecycle Management).
• Knowledge of Microsoft Active Directory (AD) and group policies.
• Understanding of Silverfort (Identity Protection, Adaptive MFA).
• Scripting skills (e.g., PowerShell, Python) are a plus.

What Sets You Apart

• Excellent communication and documentation skills.
• Excellent interpersonal skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Strong problem-solving skills.
• Understanding of identity and access management concepts, such as account lifecycle management and privileged access management.
• Experience with script development (nice to have).
• Experience working in a team environment and as a strong self-starter.

Key skills/competency

• Identity and Access Management (IAM)
• Privileged Access Management (PAM)
• Cybersecurity
• Active Directory
• Okta
• CyberArk
• Multi-Factor Authentication (MFA)
• Single Sign-On (SSO)
• Security Policies
• Troubleshooting