Product Manager, Buyer Experience

Product Manager, Buyer Experience at eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

Our Product Managers are redefining how millions of buyers discover, evaluate, and purchase items on eBay by building experiences that operate at massive scale and real-world complexity.

As a Product Manager, Buyer Experience on eBay’s Item Page team within Buyer Experience, you will own and evolve one of the most critical surfaces in the buyer journey - the place where intent turns into action. You will be responsible for defining customer needs and value, business impact, product strategy, experience design, development, experimentation, and iteration of core Item page experiences that influence conversion, buyer trust, and long-term engagement. This role sits at the intersection of buyer decision-making, seller value, and platform capabilities, and involves close partnership with engineering, design, research, analytics, and cross-functional product teams.

We’re looking for someone who is customer-obsessed, analytical, collaborative, and comfortable operating in ambiguity - someone who can balance big-picture vision with strong execution to continuously improve one of the most heavily trafficked product experiences on eBay.

What You Will Accomplish

• Product Discovery: fall in love with the problem space, identify the jobs to be done, prioritize the customer needs, and define the alignment to the company strategy.
• Roadmap Development: drive product prioritization, identifying the most important problems or hypotheses to test first. Define a roadmap that balances time-to-market and longer term investments.
• Execution perfection: translate product strategy into detailed specifications, make functional and user interface design trade-offs, lead product launches and be responsible for the product successes post-launch.
• Deliver against the team’s Objectives and Key Results (OKRs): Track progress against desired customer outcomes, resolve open questions and challenges, evaluate risks and communicate status to leaders and partners.
• Partner closely with a cross-functional team: including design, user research, engineering, product & business partners, marketing and analytics. You’ll be responsible for communicating customer needs, business value, product requirements, and lead through technical trade-offs and architectural decisions to influence time to market.
• Engage and energize the teams to create exciting new experiences that deliver customer value and achieve business goals.

What You Will Bring

• 2+ years of product management or related experience. Passionate about quality products.
• Bachelor’s Degree or equivalent experience
• Self-motivated and directed, entrepreneurial ability to innovate quickly and drive projects with many moving parts.
• Strong analytic skills and ability to synthesize data from multiple sources
• Detail-oriented, and proven experience in writing clear user stories
• Experience working closely with internal partners on user research, product roadmaps, design, and development
• Outstanding communication skills - verbal, written and presentation abilities.

Additional Details

The base pay range for this position is expected in the range below:

C$92,000 - C$122,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

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Key skills/competency

• Product Management
• E-commerce
• Buyer Experience
• Product Strategy
• Roadmap Development
• User Stories
• Experimentation
• Conversion Optimization
• Stakeholder Management
• Data Analysis