Job Overview
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Job Description
Host at Earls Kitchen + Bar
We are looking for welcoming Hosts to enhance our front door team. As a Host, you set the tone for every guest experience, from the first hello to the last goodbye. To put it simply, the restaurant wouldn’t run smoothly without you!
As a Host, you will:
- Create and maintain the flow of the restaurant. Ensure smooth guest entry to support our Culinary team and servers in delivering world-class service.
- Work with technology to enhance the guest experience. Utilize guest interaction technologies including Skip the Dishes, DoorDash, OpenTable, and more.
- Create authentic connections in every interaction. Elevate the guest experience through fun, engaging, and meaningful conversations.
- Be a problem solver and a supportive team player. Tackle challenges using your multi-tasking and communication skills, empowered to make decisions for you and your team members.
What we need from you:
- A passion and commitment to hospitality, teamwork, fun, and the guest experience.
- A commitment to fostering a supportive and engaging experience for your team members and guests.
- A willingness to learn and an openness to feedback, coaching, and mentorship.
- The ability to legally work in Canada.
What’s in it for you:
- Competitive compensation
- Flexible scheduling to support work/life balance
- Employee discount
- Mentorship programs
- In-house hospitality and culinary training programs
- Leadership programs
- Career development and opportunity for advancement
Earls is an equal opportunity employer, committed to a diverse and inclusive workplace free from discrimination. We believe bringing together people of all backgrounds, experiences, and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions, and terminations are based on qualifications, competencies, and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
Key skills/competency
- Hospitality
- Guest Experience
- Reservations Management
- Communication Skills
- Team Collaboration
- Problem-Solving
- Customer Service
- Front-of-House Operations
- OpenTable
- POS Systems
How to Get Hired at Earls Kitchen + Bar
- Research Earls Kitchen + Bar's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume for hospitality: Highlight customer service, multitasking, and experience with reservation systems to align with Host requirements.
- Showcase your passion for service: During interviews, emphasize your commitment to guest satisfaction and teamwork with specific examples.
- Prepare for situational questions: Practice responding to scenarios involving busy periods, difficult guests, or team collaboration at Earls Kitchen + Bar.
- Demonstrate tech savviness: Be ready to discuss your experience with OpenTable, DoorDash, or other guest interaction technologies relevant to a Host role.
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