Digital Change Coordinator
E2e Project Excellence
Job Overview
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Job Description
Digital Change Coordinator at e2e Project Excellence
Our client is seeking a Digital Change Coordinator to support their IT & Digital Portfolio. This is an exciting opportunity to contribute to enterprise-wide digital initiatives while playing a key role in communications, change enablement, and continuous improvement.
Reporting to the IT & Digital Portfolio Change Lead, you will help drive digital engagement, maintain governance processes, and support adoption of new tools and platforms across the organisation.
Key Responsibilities
- Manage digital communications for the IT & Digital Portfolio (intranet updates, content management, engagement tracking and analytics)
- Monitor and report on digital engagement metrics and user interaction insights
- Maintain PMO processes, procedures, templates and training materials
- Provide change support across IT portfolio continuous improvement initiatives
- Develop just-in-time learning materials including short video tutorials and how-to guides
- Support the Change Team with communications and enablement activities
About You
- Experience in digital change, communications or IT portfolio support
- Strong written communication skills with the ability to translate technical information for business audiences
- Experience maintaining governance documentation and PMO artefacts
- Exposure to change management methodologies (e.g. Prosci, ADKAR) desirable
- Comfortable using analytics to measure engagement and effectiveness
- Experience creating short training videos or digital learning content advantageous
- Australian Government security clearance preferred (or willingness to obtain)
Why Apply?
- Opportunity to shape digital engagement across a complex portfolio
- Collaborative and forward-thinking IT environment
- Hybrid working model (3 days onsite)
If you are passionate about digital change, adoption and driving user engagement, we'd love to hear from you.
Key skills/competency
- Digital Change
- Communications Management
- IT Portfolio Support
- PMO Processes
- Change Enablement
- Content Management
- Engagement Analytics
- Training Material Development
- Prosci/ADKAR
- Stakeholder Communication
How to Get Hired at E2e Project Excellence
- Research e2e Project Excellence's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in digital change, communications, and PMO support, using keywords from the job description.
- Prepare for behavioral questions: Practice responses demonstrating your problem-solving, collaboration, and communication skills relevant to change management roles.
- Showcase your communication skills: Be ready to discuss examples of how you've translated complex technical information for business audiences and created effective learning content.
- Highlight change management exposure: If you have experience with methodologies like Prosci or ADKAR, be prepared to discuss its application and impact.
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