Senior Technical Writer
@ Dynatrace

Vienna, Vienna, Austria
$140,000
On Site
Full Time
Posted 19 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @dynatrace.com
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Job Details

About the Role

Join Dynatrace as a Senior Technical Writer and help shape the future of Business Observability. In this role, you will document key features, product vision, and user guidance for the Business Observability solution, including the innovative "Explore Business Events" app.

Your Responsibilities

  • Develop and evolve documentation for product features and roadmaps.
  • Translate technical details into clear, user-friendly content.
  • Collaborate with engineering, design, and go-to-market teams.
  • Engage with customers to capture and reflect their use cases.
  • Define and update documentation success metrics.

What Will Help You Succeed

Proven experience in technical writing, ideally in SaaS, observability, or analytics domains. Deep understanding of business event data and event-driven architectures. Experience with software engineering documentation for web and/or mobile applications. Familiarity with data ingestion pipelines and exploration tools. Excellent communication skills and stakeholder management abilities are key.

Why You Will Love Being a Dynatracer

Dynatrace is a leader in unified observability and security, partnering with cloud giants including AWS, Microsoft, and Google Cloud. Our innovative Davis hypermodal AI and commitment to excellence ensure a dynamic work environment and competitive compensation.

Key skills/competency

  • Technical Writing
  • Documentation
  • SaaS
  • Observability
  • Analytics
  • Stakeholder Management
  • Data Ingestion
  • Communication
  • Agile
  • Product Roadmap

How to Get Hired at Dynatrace

🎯 Tips for Getting Hired

  • Research Dynatrace's culture: Study their mission, values, and recent developments.
  • Customize your resume: Highlight technical writing and SaaS experience.
  • Showcase documentation skills: Include portfolios and samples.
  • Prepare for interviews: Practice scenario-based documentation questions.

📝 Interview Preparation Advice

Technical Preparation

Review technical writing samples.
Familiarize with SaaS documentation tools.
Study Dynatrace observability features.
Practice clear, concise technical explanations.

Behavioral Questions

Describe a complex documentation challenge.
Explain handling tight deadlines under pressure.
Discuss cross-team collaboration experiences.
How do you incorporate user feedback?

Frequently Asked Questions