Senior Technical Writer @ Dynatrace
Your Application Journey
Email Hiring Manager
Job Details
About the Role
Join Dynatrace as a Senior Technical Writer and help shape the future of Business Observability. In this role, you will document key features, product vision, and user guidance for the Business Observability solution, including the innovative "Explore Business Events" app.
Your Responsibilities
- Develop and evolve documentation for product features and roadmaps.
- Translate technical details into clear, user-friendly content.
- Collaborate with engineering, design, and go-to-market teams.
- Engage with customers to capture and reflect their use cases.
- Define and update documentation success metrics.
What Will Help You Succeed
Proven experience in technical writing, ideally in SaaS, observability, or analytics domains. Deep understanding of business event data and event-driven architectures. Experience with software engineering documentation for web and/or mobile applications. Familiarity with data ingestion pipelines and exploration tools. Excellent communication skills and stakeholder management abilities are key.
Why You Will Love Being a Dynatracer
Dynatrace is a leader in unified observability and security, partnering with cloud giants including AWS, Microsoft, and Google Cloud. Our innovative Davis hypermodal AI and commitment to excellence ensure a dynamic work environment and competitive compensation.
Key skills/competency
- Technical Writing
- Documentation
- SaaS
- Observability
- Analytics
- Stakeholder Management
- Data Ingestion
- Communication
- Agile
- Product Roadmap
How to Get Hired at Dynatrace
🎯 Tips for Getting Hired
- Research Dynatrace's culture: Study their mission, values, and recent developments.
- Customize your resume: Highlight technical writing and SaaS experience.
- Showcase documentation skills: Include portfolios and samples.
- Prepare for interviews: Practice scenario-based documentation questions.