Senior Technical Writer
@ Dynatrace

Linz, Upper Austria, Austria
$150,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @dynatrace.com
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Job Details

About the Role

Join Dynatrace as a Senior Technical Writer and help shape the future of Business Observability. In this role, you will drive innovation at the intersection of business analytics and software intelligence, empowering enterprises to turn data into real-time, actionable insights.

Your Role at Dynatrace

As a Senior Technical Writer, you will own and evolve documentation and content that supports the product vision and roadmap for Business Observability. You will collaborate with engineering, design, go-to-market teams, and engage with customers to clearly communicate technical information. Your documentation will help translate complex technical concepts into digestible, user-friendly guides that drive measurable business value.

  • Own and refine documentation for the "Explore Business Events" app.
  • Collaborate with cross-functional teams to capture product details.
  • Translate technical data into clear user documentation.
  • Engage with customers to refine and update content.
  • Ensure documentation aligns with success metrics and product outcomes.

What Will Help You Succeed

Proven experience in technical writing or product management in SaaS, observability, or analytics domains is essential. A strong understanding of business event data and event-driven architectures is required. Familiarity with data ingestion pipelines, agile environments, and collaborative documentation tools is a plus. Excellent communication and stakeholder management skills are necessary to influence across functions and levels.

Key Skills/Competency

  • Technical Writing
  • Documentation
  • SaaS
  • Observability
  • Business Analytics
  • Data-driven
  • Agile
  • Collaboration
  • Stakeholder Management
  • Content Strategy
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How to Get Hired at Dynatrace

🎯 Tips for Getting Hired

  • Research Dynatrace's culture: Study their mission and recent news.
  • Customize your resume: Highlight technical writing and SaaS experience.
  • Showcase communication skills: Emphasize clear documentation examples.
  • Prepare for interviews: Review real-life product documentation challenges.

📝 Interview Preparation Advice

Technical Preparation

Review technical writing best practices.
Study SaaS product documentation samples.
Understand business observability concepts.
Practice clear technical communication.

Behavioral Questions

Describe a challenging doc project.
Explain handling tight deadlines.
Share collaboration examples in teams.
Discuss feedback incorporation experience.

Frequently Asked Questions