Sales Development Representative
@ Dynatrace

Boston, MA
$90,000
On Site
Full Time
Posted 11 hours ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @dynatrace.com
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Job Details

Overview

The Sales Development Representative at Dynatrace is responsible for identifying and qualifying sales opportunities for the APM software field sales organization. In this role, you will partner with field sales representatives and marketing teams to generate demand and qualify leads.

Responsibilities

  • Qualify leads and prospects based on defined criteria.
  • Profile assigned accounts and drive outbound prospecting to generate new business.
  • Call senior IT management at Fortune 1000 companies to develop leads.
  • Conduct research using Google, LinkedIn, Jigsaw and other tools.
  • Develop an understanding of accounts' business issues and needs.
  • Execute database and telemarketing programs to boost event attendance and product awareness.
  • Educate prospects about Dynatrace enterprise solutions.
  • Utilize CRM Salesforce.com to track activities.
  • Attend weekly territory forecast meetings and update team on progress.
  • Provide feedback to marketing regarding lead quality.

What Will Help You Succeed

Minimum Requirements: Exceptional customer service, strong written and verbal communication.

Preferred Qualifications: College degree, understanding of IT operations management, CRM experience (Salesforce), self-motivation, problem solving, organizational and interpersonal skills, ability to work individually and in teams.

Why You Will Love Being a Sales Development Representative at Dynatrace

Dynatrace is a leader in unified observability and security. Work with major cloud providers like AWS, Microsoft, and Google Cloud, alongside strategic partners worldwide. The platform features cutting-edge technologies such as Davis hypermodal AI. Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

The on-target-earning for this role is $90,000. Compensation is determined by experience, skills, education, and work location. Total compensation includes unlimited personal time off, an employee stock purchase plan, medical/dental benefits, and a company matching 401(k) plan.

Key Skills/Competency

  • Lead Qualification
  • Outbound Prospecting
  • CRM (Salesforce)
  • Telemarketing
  • Account Profiling
  • Research
  • Communication
  • Customer Service
  • Team Collaboration
  • Sales Metrics
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How to Get Hired at Dynatrace

🎯 Tips for Getting Hired

  • Customize your resume: Highlight lead generation and CRM expertise.
  • Research Dynatrace: Understand their unified observability and security approach.
  • Show results: Emphasize metrics and outbound prospecting experience.
  • Practice interview answers: Prepare for scenario-based sales qualification questions.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and Salesforce features.
Study outbound prospecting techniques.
Familiarize with APM technologies.
Practice call scripting for IT leads.

Behavioral Questions

Describe a challenging lead qualification scenario.
Explain teamwork in sales settings.
Discuss handling rejection during cold calls.
Share strategies for adapting to new processes.

Frequently Asked Questions