Receptionist/Administrative Support Assistant
Dykema · Dallas, TX
- On site
- Full-time
- $45,000 / year
- Dallas, TX
Job highlights
- Greet visitors and answer phones professionally.
- Manage conference rooms and office supplies.
- Provide administrative support to attorneys and staff.
- Process invoices and new business intakes.
- Maintain reception area and security procedures.
About the role
Receptionist / Administrative Support Assistant - Dallas
Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting for an experienced Receptionist / Administrative Support Assistant (ASA) for our Dallas office. The core duties and responsibilities of this position revolve around supporting others and delivering exceptional customer service. Under the supervision of the Office Administrator, the Receptionist/ASA is responsible for providing administrative support to meet the daily needs of the office location. Responsibilities include reception and conference center duties, helping to facilitate internal meetings and events, providing administrative support to attorneys and other personnel, and various other duties as assigned. Responsibilities can vary widely from day to day, and office needs may vary depending on office location.Essential Duties And Responsibilities
- Greets and directs all clients, visitors and personnel arriving in the office in a courteous and professional manner. Notifies appropriate party of their arrival.
- Coordinates guest technology and equipment needs.
- Answers office telephone lines, directing calls as appropriate.
- Reserves conference rooms and visitor offices using firm’s software and coordinates catering services for client meetings and other functions. Assists with set-up/clean-up.
- Maintains proper visitor and guest security procedures as laid out by the firm, which includes issuance of security badges and parking cards for the office as well as validation of parking tickets.
- Maintains professional appearance and cleanliness of office reception area.
- Processes maintenance requests utilizing building tenant portal account.
- Maintains employee parking database and coordinates garage access for staff, vendors, and visitors.
- Codes, verifies and inputs invoices for payment utilizing Chrome River/Emburse accounting software program.
- Following established procedures, completes New Business Intakes and assists with opening files for new matters.
- Provides overflow administrative support as requested including but not limited to preparation of correspondence and legal documents from electronic drafts, handwritten notes or electronic dictation; assisting with revisions of documents, typing discovery requests, mass mailings, etc.
- Provides administrative support to the Office Administrator.
- Uses workflow management software to receive, prioritize, track and complete assigned tasks in a timely and organized manner.
- Assists with various projects as needed for management (e.g. filing, document preparation, organizational projects, etc.)
Knowledge, Skills And Abilities Required
- Associate Degree or Bachelor’s Degree preferred.
- Two (2) years of related work experience; strong preference for administrative and reception experience particularly in a law firm/legal environment.
- Excellent verbal, written, and interpersonal communication skills, with a strong understanding of office protocol and professional etiquette.
- High competency in Microsoft Office Suite applications (Outlook/Word/Excel); typing requirement of 55 wpm.
- Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations. Occasional overtime, evening or weekend hours may be required.
- Exceptional organizational skills with a high level of attention to detail in both written work and data entry.
- Excellent interpersonal skills required. Familiarity with office protocol required.
- Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
- Experience operating administrative office equipment (e.g. high-speed copier, scanner, etc.).
- Ability to lift and transport moderate to heavy (20-25 pound) boxes; repeated lifting, stooping and bending.
Great Benefits For Great People
Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.Salary Information
The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.EEO Statement
It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity.E-Verify
Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.Additional Information
This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.Key skills/competency
- Receptionist
- Administrative Support
- Customer Service
- Office Management
- Microsoft Office Suite
- Communication Skills
- Organizational Skills
- Time Management
- Problem-Solving
- Legal Environment
Skills & topics
- Receptionist
- Administrative Assistant
- Legal Assistant
- Office Support
- Customer Service
- Dallas Jobs
- Law Firm
- Dykema
- Administrative Support
- Office Administrator
How to get hired
- Tailor your resume: Highlight administrative and reception experience, especially in legal settings, and emphasize your 55 WPM typing speed and Microsoft Office proficiency.
- Craft a compelling cover letter: Express your dedication to customer service and support, aligning your skills with Dykema's values and the specific requirements of the Receptionist/ASA role.
- Prepare for behavioral questions: Be ready to share examples of how you handle urgent situations, manage multiple tasks, and maintain a professional demeanor under pressure.
- Research Dykema: Understand their client-focused approach and 100-year history. Mentioning this demonstrates genuine interest during your interview.
Technical preparation
Master Microsoft Office Suite: Outlook, Word, Excel.,Practice typing to reach 55 WPM consistently.,Familiarize with accounting software (Chrome River/Emburse).,Learn building maintenance request procedures.
Behavioral questions
How do you handle urgent client needs calmly?,Describe managing multiple administrative tasks.,How do you ensure professional office reception?,Share an experience taking initiative independently.
Frequently asked questions
- What are the key responsibilities for a Receptionist/Administrative Support Assistant at Dykema's Dallas office?
- The Receptionist/Administrative Support Assistant at Dykema's Dallas office is responsible for greeting visitors, managing phone lines, reserving conference rooms, coordinating catering, maintaining the reception area's appearance, processing invoices, assisting with new business intakes, and providing overflow administrative support. They play a crucial role in supporting the daily operations and ensuring excellent customer service.
- What qualifications are preferred for the Receptionist/Administrative Support Assistant position at Dykema?
- Dykema prefers candidates with an Associate's or Bachelor's Degree and at least two years of related work experience, particularly in administrative and reception roles within a law firm or legal environment. Strong proficiency in Microsoft Office Suite, excellent communication and organizational skills, and a typing speed of 55 WPM are also highly valued.
- Does Dykema offer benefits for the Receptionist/Administrative Support Assistant role?
- Yes, Dykema offers a comprehensive benefits package for its employees, including competitive health, dental, and vision insurance, flexible PTO, holiday leave, a retirement savings plan with profit sharing, flexible spending programs, health savings accounts, commuter benefits, and personal/parental leave programs. They also focus on work-life balance with wellness programs and mental health support.
- What is the salary range for a Receptionist/Administrative Support Assistant at Dykema?
- The salary for this position will be determined based on several factors, including the candidate's work location, specific skill set, previous experience, educational background, market data, and internal equity. Dykema does not provide a specific salary range in the job description but indicates it is competitive.
- How important is customer service for this Receptionist/Administrative Support Assistant role at Dykema?
- Exceptional customer service is a core aspect of this role. The Receptionist/Administrative Support Assistant is the first point of contact for clients and visitors, and their courteous and professional demeanor is essential for maintaining Dykema's professional image and ensuring a positive experience for all who interact with the firm.
- What software proficiency is required for the Receptionist/Administrative Support Assistant at Dykema?
- High competency in Microsoft Office Suite applications, specifically Outlook, Word, and Excel, is required. Additionally, experience with accounting software like Chrome River/Emburse for invoice processing and workflow management software for task tracking is necessary.