Want to get hired at DXC Technology?

Sr Analyst I Infrastructure Services

DXC Technology

IndiaOn Site

Original Job Summary

Job Overview

DXC Technology is seeking an experienced O365 support admin to manage, configure, and support Office365 services in a 24x7 operation.

Key Responsibilities

  • Configure and manage O365 services including Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance Help.
  • Troubleshoot and resolve end user issues and provide guidance to Tier 1 & 2 teams.
  • Collaborate with escalation teams and Microsoft for unresolved incidents.
  • Architect, design, and implement Office365 solutions with a focus on improvement, governance, and project support.
  • Maintain daily, weekly, and monthly ticket trackers and perform analysis.
  • Handle individual projects related to new implementations, migrations, or process improvements.

Team & Culture

At DXC Technology, collaboration, flexibility, and inclusion are prioritized. The work model emphasizes in-person interaction with flexibility to support varied work styles.

Key skills/competency

  • Office365
  • Exchange Online
  • SharePoint Online
  • Microsoft Teams
  • Troubleshooting
  • Technical Support
  • Project Management
  • Governance
  • Escalation
  • Collaboration

How to Get Hired at DXC Technology

🎯 Tips for Getting Hired

  • Research DXC Technology's culture: Understand their IT mission, values, and news.
  • Customize your resume: Highlight Office365 and technical support proficiency.
  • Showcase troubleshooting skills: Emphasize prior Tier 3 support experiences.
  • Prepare for technical interviews: Practice Office365 architecture and migration scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review Office365 configurations
Practice troubleshooting ticket scenarios
Study Exchange and SharePoint online
Learn O365 governance strategies

Behavioral Questions

Describe handling challenging support tickets.
Explain teamwork in high-pressure situations.
Share experience in project collaboration.
Discuss managing time in a 24x7 role.