Senior Technical Program Manager @ Dutch Pet, Inc.
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Job Details
The Company
Dutch Pet, Inc. is transforming veterinary care by making expert treatment accessible anytime, anywhere. Their mission is to help every pet live their happiest, healthiest life by connecting pet parents with licensed vets via seamless virtual visits. Backed by world-class investors, Dutch Pet is setting the standard for quality, accessibility, and compassion in pet care.
The Role
The Senior Technical Program Manager will lead cross-functional initiatives that accelerate the roadmap, partnering with teams across engineering, product, design, marketing, operations, and executive leadership. Reporting to the Chief Technology Officer, this role involves end-to-end program delivery from planning through execution and operational handoff.
What You'll Do
- Partner with engineering and product leads to scope, plan, and track deliverables.
- Manage execution of epics and sprints using JIRA.
- Maintain documentation, team workspaces, and roadmaps.
- Create dashboards, timelines, and communication tools for stakeholders.
- Facilitate planning cycles and retrospective processes.
- Resolve blockers and debug operational issues.
- Guide technical conversations and work as a trusted partner.
- Drive alignment among various teams on project scope and timelines.
- Uphold high documentation standards and operational hygiene.
- Cultivate a healthy team operating rhythm with proactive updates.
What You'll Bring
- Over 5 years of TPM experience with software, product, and design teams.
- Comfortable working in ambiguous, fast-paced environments.
- Deep knowledge of agile methodologies and modern product development practices.
- Direct experience managing projects using JIRA.
- Ability to dive deep into technical architecture and workflows.
- Strong command of data analytics tools for decision-making.
- Excellent communication skills tailored for all stakeholder levels.
- Strong analytical and organizational skills with proactive risk mitigation.
- Proven track record of managing cross-functional programs.
Why Work for Dutch?
Competitive salary range; remote working location; extensive benefits including health, dental, vision, life and disability insurance; flexible PTO; mental wellbeing options; robust holiday schedule; registered retirement savings plan; and growth opportunities.
Dutch Guiding Principles
- Pets First: Decisions guided by the pet’s best interest.
- Agile Like a Cat: Swift action with quality and accuracy.
- Creativity is our Catnip: Pushing boundaries with innovative solutions.
- Be the Human Your Dog Thinks You Are: Kindness and clarity in all interactions.
Key skills/competency
Technical Program Management, Agile, JIRA, Documentation, Cross-functional, Roadmap, Communication, Analytics, Execution, Stakeholder Management
How to Get Hired at Dutch Pet, Inc.
🎯 Tips for Getting Hired
- Research Dutch Pet: Understand their mission and investor background.
- Customize Resume: Highlight agile and cross-functional experience.
- Network on LinkedIn: Connect with current employees.
- Prepare for JIRA questions: Demonstrate project management proficiency.