Senior Manager, Product Design
Dropbox
Job Overview
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Job Description
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Role Description
Dropbox’s Core team is looking for a Senior Manager, Product Design to lead product design teams in building best-in-class product experiences that delight our customers. This leader will shape the vision and execution of our most critical product value, from core features to future collaboration workflows. This role will be responsible for ensuring every interaction our customers have is met with an “it just works” experience. This role will also be critical in contributing to our world-class design discipline, guiding talented designers, focused on high levels of craft and quality across Dropbox. You’ll work closely with leaders across the business and shape not just our products, but our people and the way we design and build.
Responsibilities
- Lead the team in balancing urgency vs. the incredibly high quality bar expected by both our customers and the broader Dropbox organization
- Craft and communicate a compelling long-term design strategy and vision
- Lead the design process for your team - from problem definition to design implementation
- Partner closely with leadership across functions - product, engineering, research, marketing, and other cross functional teams - to ensure products are well-defined, high impact, and successfully executed
- Work closely with design leadership to ensure a cohesive customer experience across all products
- Create a team of best-in-class designers who obsess over customers and move fast in a highly ambiguous environment
- Foster a healthy and collaborative culture that embodies Dropbox's values and continue to develop Dropbox as one of the best places to work
Requirements
- At least 3+ years of professional experience leading or managing a design team
- A portfolio of relevant design work, executed either by yourself or a team that you led, that conveys an ability to ship successful products that customers love
- A customer-centered approach to designing products for people
- A hands-on, self starter leader, with high ownership, who can think big, but also dive-deep and straddle both altitudes while connecting the dots
- Deep experience working with product managers, engineering, and marketing to drive vision, strategy and execution
- Comfortable juggling a wide range of responsibilities at the same time
- A collaborative, low-ego approach to working with others
Preferred Qualifications
- Experience with both scaled SaaS products, and pre-PMF or 0→1 efforts
- Success leading the thoughtful integration of generative design tools, LLMs, and computational design methodologies into creative workflows while preserving team autonomy and elevating overall design quality
Key skills/competency
- Product Design Leadership
- Design Strategy & Vision
- Cross-functional Collaboration
- User Experience (UX)
- Team Management & Mentorship
- Customer Centricity
- SaaS Product Development
- Generative AI & LLMs
- Computational Design
- Design Process Optimization
How to Get Hired at Dropbox
- Research Dropbox's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their 'Virtual First' model.
- Tailor your resume and portfolio: Highlight your design leadership experience, showcasing successful scaled SaaS products, and any involvement with generative AI or 0→1 efforts.
- Demonstrate collaborative leadership: Prepare examples of how you partner effectively with product, engineering, research, and marketing to drive design vision and execution.
- Showcase customer-centric design: Articulate your approach to designing products that users love, focusing on delivering an 'it just works' experience, and how you gather and act on customer insights.
- Prepare for vision and strategy discussions: Be ready to discuss how you craft and communicate long-term design strategies and visions, balancing innovation with practicality.
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