Senior Data Scientist

About Dropbox

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

The Dropbox Data Science team transforms data into powerful insights that inform everything we do at Dropbox. Combining applied analytics techniques with deep business insights, we investigate user behavior, product performance, and market trends to uncover new opportunities for growth, optimization, and innovation. Our work is highly collaborative: we work closely with Revenue, Product, and Marketing teams to enable data-driven development and personalized customer solutions. It’s also highly creative, as we experiment to develop tools and dashboards that democratize insights across Dropbox. If you are driven by solving challenging problems and using the power of data to deliver impactful, user-centered products and services, join our Data Sciences team. Areas of work include Applied Analytics, Experimentation, Data Engineering, Machine Learning, Business Intelligence, Data Visualization, and Statistical Modeling.

Role Description

We're looking for a Senior Data Scientist to partner with product, engineering, and design teams to answer key questions and drive impact in the AI and Core Experience area. This area focuses on improving key part of the core product through re-envisioning the user experience including the home experience, integrating AI features into the user experience, and building new functionality. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle, behavior analysis, and customer segmentation. We’re looking for someone who can bring opinions and strong narrative framing to proactively influence the business.

Responsibilities

• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
• Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
• Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes
• Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.
• Identify opportunities, advocate for new solutions and build momentum cross-functionally to move ideas forward that are grounded in data.
• Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
• Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
• Understand what matters most and prioritize ruthlessly
• Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 6+ years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
• Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
• Significant experience with SQL
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Solid background in running multivariate experiments to optimize a product or revenue flow
• Strong verbal and written communication skills
• Strong leadership and influence skills
• Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus

Preferred Qualifications

• Product analytics experience in a SAAS company
• Masters’ or above in a quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field

Key skills/competency

• Applied Analytics
• Experimentation Design
• Statistical Modeling
• User Behavior Analysis
• Customer Segmentation
• SQL Proficiency
• Data Visualization
• Cross-functional Collaboration
• AI Integration
• Business Insights