Senior Content Designer
@ Dropbox

Hybrid
CA$160,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @dropbox.com
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Job Details

Company Overview

Dropbox is a Virtual First company that fosters innovative ways of working. The company offers a distributed work environment combined with a strong human connection to create meaningful work and relationships.

Team Overview

The Dropbox Design & Research Team focuses on creating effortless experiences. This team combines research insights with thoughtful design to solve complex problems, ensuring that products are intuitive and delightful.

Role Overview: Senior Content Designer

You will shape and elevate the core product by crafting content strategy and UX writing for tools used by millions daily. The role emphasizes collaboration with product designers, PMs, engineers, and researchers to drive business goals and meet user needs.

Responsibilities

  • Own content strategy and UX writing for core Dropbox features.
  • Deliver high-quality UX writing for menus, onboarding, settings, and user flows.
  • Translate complex technical concepts into user-friendly language.
  • Create and maintain consistent content guidelines across platforms.
  • Collaborate with cross-functional teams to align content with business and user needs.
  • Participate in workshops and critiques to refine content design.

Requirements

  • 7+ years of professional writing with at least 5 years focusing on in-product content.
  • Experience in crafting end-to-end user experiences.
  • Proven track record in following and developing writing style guidelines.
  • Experience writing for mobile apps and multiple platforms.
  • Portfolio demonstrating content design skills.

Preferred Qualifications

  • Experience with productivity tools.
  • Ability to showcase the impact of content design.

Compensation & Benefits

The salary range is CAD $136,000—$184,000 annually. In addition, Dropbox offers a comprehensive total rewards package including bonus programs, RSUs, flexible PTO, mental health benefits, and more.

Location Eligibility

This role is open to candidates in Alberta, British Columbia, Ontario, and Saskatchewan.

Dropbox's Commitment

Dropbox is an equal opportunity employer that values diversity and inclusion. The company ensures a supportive work environment for all employees.

Key skills/competency

  • Content Strategy
  • UX Writing
  • Design Collaboration
  • User Research
  • Accessibility
  • Localization
  • Content Guidelines
  • Onboarding
  • Product Design
  • Stakeholder Engagement

How to Get Hired at Dropbox

🎯 Tips for Getting Hired

  • Customize your resume: Highlight content strategy and UX writing skills.
  • Research Dropbox: Study company culture and virtual work model.
  • Showcase portfolio: Include diverse in-product content samples.
  • Prepare for collaboration: Emphasize teamwork with cross-functional groups.

📝 Interview Preparation Advice

Technical Preparation

Review UX writing best practices.
Study content guidelines and style guides.
Practice translating technical language to plain text.
Test writing for mobile and web interfaces.

Behavioral Questions

Describe a time you solved complex challenges.
Tell about collaborating with cross-functional teams.
Explain how you prioritized competing projects.
Share feedback received and how you adapted.

Frequently Asked Questions