CX Video Content Design Intern

CX Video Content Design Intern at Dropbox

We’re looking for a Video Content Design Intern to support the creation and maintenance of customer-facing educational videos. In this role, you’ll work closely with content designers, multimedia partners, and cross-functional stakeholders to help update, organize, and publish video tutorials and learning content across Dropbox’s education platforms.

You’ll contribute to projects that keep our video library accurate, easy to navigate, and helpful at scale. This is a hands-on opportunity to learn how educational content is planned, produced, reviewed, and maintained for a global audience. You’ll gain experience working within established production workflows while developing your video editing, visual storytelling, and project coordination skills.

In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.

For Summer 2026, we offer two start dates culminating in a 12-week internship:

• May 26 - August 14, 2026
• June 30 - Sep 18, 2026

Responsibilities

• Support the creation, updating, and publishing of educational video and multimedia content
• Assist with scripting, editing, organizing, and preparing learning assets for multiple platforms and distribution surfaces
• Learn and follow established production workflows, templates, and best practices
• Help maintain and organize a centralized library of customer education content, including updates and review cycles
• Participate in content reviews and incorporate feedback from cross-functional stakeholders
• Support content quality, consistency, and scalability initiatives, including basic audits to identify outdated or duplicate assets
• Assist with tracking content performance and engagement, contributing to insights that inform future improvements

Requirements

• Currently pursuing a degree or a recent graduate in Multimedia, Communications, Film, Design, Marketing, Education, or a related field completed by Spring 2028
• Interest in content creation, visual storytelling, and digital media
• Basic experience creating video or digital content through coursework, personal projects, or internships
• Familiarity with video or social platforms such as YouTube, Instagram, TikTok, or similar
• Understanding of how titles, thumbnails, and descriptions influence video engagement
• Curiosity about how AI tools or automation can support content creation workflows
• Strong attention to detail, clear communication skills, and ability to learn and follow established guidelines

Preferred Qualifications

• Experience editing video using tools such as Adobe Premiere Pro, including basic cuts, audio cleanup, and exporting
• Experience creating screen recordings or instructional videos using tools like Loom or similar
• Familiarity with preparing content for review and publication
• Comfort using collaboration and project management tools
• Interest in contributing ideas to improve video clarity, engagement, or organization

Compensation

US Pay Range

$5,000—$5,500 USD

The rate listed above is the expected monthly rate for this role, subject to change.

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Company Description

Read more about our benefits here.

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

Our Emerging Talent program helps participants grow through mentorship, curated development opportunities, and being a part of a vibrant community. We offer a 12-week summer program where interns can build their technical and non-technical skills, hone their career goals, and connect with peers and leaders at our annual Summit.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI Principles.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Key skills/competency

• Video Production
• Content Creation
• Educational Content Design
• Visual Storytelling
• Multimedia Editing
• Digital Media Management
• Production Workflows
• Project Coordination
• Content Quality Assurance
• Audience Engagement Metrics