Content Design Intern

Role Description

At Dropbox, content designers are relied on not only for simple, helpful, and human language, but also partnership in the design process. We always bring a user-focused point of view and give input on design that goes far beyond language.

In this role, you’ll meet regularly with a mentor and other content designers, and partner directly with a product team. You’ll also join Design team meetings and critiques, working closely with product designers, product managers, engineers, researchers, and more.

Along the way, you’ll gain experience in writing, designing, researching, and iterating on user experiences to make Dropbox feel seamless and easy to use.

In our Virtual First work culture, you’ll connect with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.

For Summer 2026, we offer two start dates culminating in a 12-week internship:

• May 26 - August 14, 2026
• June 30 - Sep 18, 2026

Responsibilities

• Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more
• Translate complex concepts into friendly, easy-to-understand experiences
• Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners
• Develop and explain a rationale for your content recommendations
• Present your work to others for feedback, including content designers and cross-functional partners
• Give thoughtful feedback on projects presented in workshops and critiques
• Draft and iterate on content based on feedback from partners and research participants

Requirements

• Currently pursuing an undergraduate or graduate degree (graduating by Spring 2028) in Content Strategy, Content Design, Information Science, Journalism, English, Communications, Human-Computer Interaction or other relevant field degrees and experience with User Experience, Product, or Design
• Curiosity about pursuing a career in Content Design
• Strong writing and editing skills, with the ability to write clearly, concisely, and with a user-first mindset
• Keen attention to detail, including grammar, tone, structure, and consistency
• Clear presentation and communication styles
• Demonstrated skills for collaborating closely with others
• Submission of two writing samples with your application:
• One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software)
• Each sample should be under 500 words

Preferred Qualifications

• Coursework (university-affiliated or otherwise) in User Experience or Content Strategy
• Familiarity with design tools like Figma
• Experience using AI tools to support or enhance your workflow
• Basic understanding of common software patterns

Compensation

US Pay Range

$6,000—$7,000 USD

The rate listed above is the expected monthly rate for this role, subject to change.

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Company Description

Read more about our benefits here.

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

Our Emerging Talent program helps participants grow through mentorship, curated development opportunities, and being a part of a vibrant community. We offer a 12-week summer program where interns can build their technical and non-technical skills, hone their career goals, and connect with peers and leaders at our annual Summit.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI Principles.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Key skills/competency

• Content Design
• User Experience (UX)
• Writing and Editing
• Content Strategy
• Information Architecture
• Cross-functional Collaboration
• User-focused Mindset
• Communication Skills
• Design Thinking
• Figma (preferred)