Company Operations Program Manager
Dropbox
Job Overview
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Job Description
Role Description
We’re looking for a highly organized, proactive Company Operations Program Manager to support our Board, Senior Leadership Team (S-team), and other business rhythms. This person will help drive critical business rhythms, provide high-trust operational support, and participate in a wide range of confidential and strategic initiatives.
The right candidate is incredibly organized, proactive, and comfortable operating in ambiguity. They are humble and resourceful, able to build strong relationships across the company — including with executives — while remaining approachable and grounded. This role requires someone who can navigate shifting priorities, bring structure to complexity, and maintain a high bar for quality and follow-through.
You’ll be working in a fast-paced environment with passionate team members who are focused on quality and execution. If you enjoy taming chaos while staying calm and flexible in the face of change, this role is for you.
This is an individual-contributor role requiring sound judgment, discretion, and comfort working closely with senior leaders. The ideal candidate is scrappy, detail-oriented, and able to seamlessly manage change without losing sight of the details.
Responsibilities
- Own quarterly Board meetings and retreats. This includes driving the agenda, creating talk tracks, partnering across the business to develop high-quality materials, and coordinating preparation and follow-ups.
- Own weekly S-team meetings. This includes developing and managing the topic pipeline, shaping the agenda, coordinating with stakeholders, and documenting and tracking action items.
- Create and maintain systems that support senior leadership in driving accountability and effective decision-making, including business reviews and offsites.
- Represent the CEO’s priorities across cross-functional initiatives, building strong relationships with stakeholders at all levels.
- Maintain strict confidentiality while operating in a dynamic and rapidly evolving environment.
- Plan and execute on-site and off-site meetings and events; lead or support special projects as needed.
Requirements
- 5+ years of experience in program management, operations, consulting, executive support, or similar fast-paced environments.
- Exceptional organizational skills and attention to detail.
- Comfort working directly with executives and influencing without authority.
- Strong written and verbal communication skills; able to shape narratives for senior audiences.
- High integrity and discretion when handling confidential information.
- Resourceful, scrappy, and self-directed — able to operate independently in ambiguous situations.
- Proven ability to manage multiple priorities without dropping details.
- Strong systems mindset; constantly looking for ways to improve how things work.
- Strong Google calendar/e-mail/doc skills.
- Calm, composed, and solution-oriented under pressure.
Compensation
US Zone 1 $130,100—$176,000 USD
US Zone 2 $117,000—$158,400 USD
US Zone 3 $104,000—$140,800 USD
The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change. Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
- US Zone 1: San Francisco metro, New York City metro, or Seattle metro
- US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
- US Zone 3: All other US locations
Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.
Key skills/competency
- Program Management
- Operational Excellence
- Executive Support
- Strategic Planning
- Confidentiality
- Stakeholder Management
- Organizational Skills
- Process Improvement
- Decision-Making
- Communication Skills
How to Get Hired at Dropbox
- Research Dropbox's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their 'Virtual First' model.
- Tailor your resume: Highlight program management, executive support, and operational excellence experiences relevant to Dropbox's strategic initiatives.
- Showcase confidentiality: Emphasize experience handling sensitive information, high-trust roles, and discrete communication in your Dropbox application.
- Prepare for ambiguity: Demonstrate problem-solving, proactivity, and your ability to bring structure to complex, undefined situations during interviews.
- Master executive communication: Practice clear, concise narrative shaping for senior audiences, highlighting your ability to influence without direct authority at Dropbox.
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