HR Operations Project Enablement and Training Lead

HR Operations Project Enablement and Training Lead at Dover Corporation

The HR Operations Project Enablement and Training Lead will oversee planning, development, and execution of project management and training activities for HR Operations initiatives. This role ensures key stakeholders are prepared for new HR systems, enhancements, and process changes. The ideal candidate is highly organized and skilled in project management, training management, instructional design, facilitation, and digital content creation with experience in HR technology environments.

What You’ll Do

Project Management and Delivery

• Support HR Operations projects by managing tasks, timelines, dependencies, and deliverables across multiple workstreams
• Create project plans, meeting agendas, status reports, and action logs
• Track progress, identify risks or gaps, and escalate issues that may impact training or change readiness
• Coordinate across multiple initiatives simultaneously, ensuring consistent delivery and messaging
• Ensure consistent project documentation and governance practices

Training Development & Delivery

• Design, develop, and deliver training related to HR Operations systems (e.g., Workday HCM, payroll platforms, Timekeeping systems, HR service tools)
• Create learning materials including eLearning modules, videos, job aids, slide decks, and facilitator guides
• Maintain and update HR Operations training content as systems evolve
• Facilitate and lead live virtual and in-person training sessions for HR, managers, and employees
• Create a year-round HR Operations-related learning calendar to onboard new users and refresh skills of existing users

Instructional Design & Content Creation

• Use tools such as Articulate 360 to build interactive eLearning courses and assessments
• Produce training videos, screen captures, and guided walkthroughs to support system adoption
• Apply learning principles to create user-friendly, accessible content for a diverse and global audience
• Partner with SMEs to ensure accuracy of all learning materials

Change Management

• Develop content that supports new system releases, enhancements, and go-lives
• Create change impact messages, user guides, and “What’s Changing” summaries in partnership with HR Operations leadership
• Plan, coordinate, and execute change management activities across HR and business teams
• Track training effectiveness and feedback to recommend improvements

What You’ll Bring

• Bachelor’s degree in business, HR, Communications, Learning & Development, or related field
• 3+ years of experience managing complex HR or IT related projects AND/OR 3+ years of experience in training, change management, HR, communications, or a related field
• Experience with Workday HCM a must
• Familiarity with key HR Systems such as HRIS, Payroll, Timekeeping, Shared Services stack
• Experience designing and delivering training for systems, workflows, or processes
• Strong facilitation skills with confidence presenting to diverse audiences
• Excellent writing, editing, and communication skills
• Strong project management and organizational skills

The Ideal Candidate Will Also Bring

• Experience with Salesforce, and ADP
• Proficiency with learning content development tools such as Articulate 360 or similar
• Exposure to HR Operations, shared services, or service delivery environments
• Knowledge of continuous improvement and change management methodologies

Key skills/competency

• Project Management
• Instructional Design
• HR Systems Training
• Change Management
• Workday HCM
• eLearning Development
• Facilitation Skills
• Content Creation
• HR Operations
• Training Delivery