Senior CloudOps Engineer Scientific Software @ Dotmatics
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About Dotmatics
At Dotmatics, science, data, and decision-making converge to drive innovation in research. With a portfolio that includes industry-leading applications such as Luma, ELN Platform, and Protein Metrics, we are building the world's largest cloud-based digital science platform.
Our Vision and Culture
We envision a new Lab of the Future that transforms scientific research. With over 800 global team members, we empower more than 2 million scientists worldwide, working as one cohesive unit to accelerate breakthroughs in health, safety, and environmental sustainability.
Role Overview: Senior CloudOps Engineer Scientific Software
This role supports Protein Metrics applications, spanning desktop, on-premises, and AWS cloud environments. You will install, upgrade, monitor, troubleshoot, and secure our systems while interfacing with customers across North America.
Main Responsibilities
- Install, provision, and administer Protein Metrics applications on Linux and Windows systems.
- Maintain, upgrade, and migrate applications for various deployment environments.
- Conduct detailed root cause analyses and implement preventive measures.
- Proactively monitor systems using tools like DataDog and CloudWatch.
- Develop integration solutions with external tools such as ELN and LIMS.
- Provide direct technical and scientific support, ensuring customer success.
Key skills/competency
- AWS Deployment
- Linux Administration
- Python
- Powershell
- Bash Scripting
- Monitoring Tools
- Scientific Software
- CloudOps
- Integration
- Troubleshooting
How to Get Hired at Dotmatics
🎯 Tips for Getting Hired
- Customize your resume: Highlight cloud operations expertise and technical skills.
- Study Dotmatics culture: Research mission, values, and scientific impact.
- Prepare for technical questions: Focus on AWS, Linux, and scripting.
- Practice customer communication: Highlight technical support experience.