Associate, Internal Communications

About The Team

This role sits within the global Internal Communications team, a high-impact group focused on engaging and connecting with DoorDash’s most important audience: our employees. We are responsible for leading employee communications centered around our company-wide strategy, business goals, and financial results to ensure employees understand DoorDash’s near- and long-term vision. This team works cross-functionally with key business stakeholders, touching every corner of the organization.

About The Role

Reporting to the Senior Manager, Internal Communications, this role partners in and owns components of the development and execution of high-priority internal communications across DoorDash. This includes: company-wide announcements, executive messaging, and time-sensitive updates including crisis and reactive communications.

This role is ideal for an early-career communications professional (3–5 years experience) who is a strong writer, highly organized, and comfortable operating in fast-paced, sometimes ambiguous environments. You will partner closely with the Senior Manager to translate complex or evolving information into clear, effective communications for employees.

This Role Will Involve

• Drafting, editing and shaping internal communications, including announcements, leadership messages, FAQs, and intranet content.
• Supporting the execution of high-priority communications, including organizational updates, company-wide moments, and time-sensitive messaging.
• Owning execution of defined communications workstreams.
• Managing timelines and driving coordination across stakeholders to ensure communications are delivered accurately and on time.
• Publishing and maintaining content across internal channels (The Block, Slack, email), ensuring quality and consistency.
• Synthesizing inputs from cross-functional partners and shaping the messaging into clear, structured drafts.
• Identifying gaps, risks, or opportunities in communications and proactively proposing solutions.
• Supporting preparation for company-wide communications moments (e.g. All Hands, major company announcements), including materials and logistics coordination.
• Assisting with content updates, version control, and quality assurance for sensitive communications.

You will…

• Support high-impact communications: Help bring clarity to complex topics by drafting and refining internal messaging.
• Execute with precision: Ensure communications are well-organized, accurate, timely, and well-coordinated across stakeholders and channels.
• Operate in a fast-paced environment: Work on multiple projects simultaneously, often with tight timelines and evolving inputs.
• Collaborate cross-functionally: Partner with teams across the business to gather inputs and support communications execution.
• Learn and grow: Develop skills in corporate, executive, and change communications with mentorship from senior team members.
• Operate with increasing autonomy, making decisions on messaging and execution within defined areas.

We’re Excited About You Because…

• You have 3–5 years of experience in internal communications, corporate communications, or a related field.
• You thrive in high-stakes, fast-paced environments and working across global timezones.
• You are a strong writer and editor, with the ability to turn rough inputs into clear, concise messaging.
• You have strong project management skills, able to synthesize complex information into clear, well-structured documents.
• You are highly organized and able to manage multiple projects and deadlines.
• You exercise sound judgment and handle sensitive information with care.
• You are collaborative, responsive, and proactive in driving work forward.
• You have the ability to take ownership of projects or workstreams end-to-end with minimal guidance.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See Below For Paid Time Off Details

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400—$130,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Key skills/competency

Associate Internal Communications at DoorDash will leverage skills in drafting, editing, project management, cross-functional collaboration, and content publishing across various internal channels. The ideal candidate is organized, proactive, and excels at translating complex information into clear employee messaging, with a focus on company strategy, business goals, and financial results. Key competencies include crisis communications, executive messaging, and content quality assurance.