Regional Facilities Operations Manager
@ DoorDash USA

Chicago, Illinois, United States
$100,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXX XXXXXX****** @doordash.com
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Job Details

About the Team

The Workplace Services and Facilities team at DoorDash operates offices and facilities including Labs, DashMarts, and Kitchens. They build spaces that are inclusive, inspirational, and functional to help employees do their best work.

About the Role

As a Regional Facilities Operations Manager, you will support the growth of DoorDash's New Vertical businesses and corporate offices by managing operations for over 150 facilities across the US. You will launch new sites, manage decommissions, expansions, relocations, and remodels while leading cross-functional projects and ensuring effective facility management.

Key Responsibilities

  • Manage outsourced management teams for repairs and maintenance.
  • Act as escalation point for the East Region with afterhours support.
  • Develop and improve the Facility Operations Playbook.
  • Project manage critical initiatives including change management plans.
  • Develop relationships with Landlords and Property Management groups.
  • Collaborate with teams (HR, IT, Safety & Security) on emergency and continuity plans.
  • Track facility expenses and create dashboards for trends.
  • Perform regular site inspections and resolve systemic deficiencies.
  • Travel up to 25% for site support.

Qualifications

  • 5+ years of multi-unit Facility Management experience.
  • Experience with work order management systems such as ServiceChannel.
  • Experience managing remote facilities and teams.
  • Bachelor’s degree and/or relevant certifications or equivalent work experience.
  • Strong communication skills and ability to manage escalations.
  • Background in mechanical, electrical engineering, or energy management a plus.

Compensation & Benefits

Base salary is market-dependent (ranging between $81,600 and $120,000 USD) with additional opportunities for equity grants. Comprehensive benefits include a 401(k) plan with matching, generous paid time off policies, health benefits, wellness programs, and more.

About DoorDash

DoorDash is a tech and logistics company with a mission to empower local economies. The company values diversity, continuous improvement, and a collaborative work environment.

Key skills/competency

Facilities Operations, Project Management, Work Order Management, Vendor Relations, Emergency Preparedness, Budgeting, Inspections, Maintenance, Team Leadership, Cross-functional Collaboration.

How to Get Hired at DoorDash USA

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your facility management experience.
  • Highlight project management: Emphasize successful initiatives.
  • Showcase leadership skills: Provide examples managing teams.
  • Research DoorDash: Review company culture and recent news.

📝 Interview Preparation Advice

Technical Preparation

Review work order management systems.
Study energy management and mechanical basics.
Practice dashboard and expense tracking creation.
Brush up on remote facility management tools.

Behavioral Questions

Describe a time you managed escalations.
Explain challenging vendor negotiations you led.
Share experience managing remote teams effectively.
Discuss quick decision-making under pressure.

Frequently Asked Questions